[HTML][HTML] How can we manage biases in artificial intelligence systems–A systematic literature review
PS Varsha - International Journal of Information Management Data …, 2023 - Elsevier
Artificial intelligence is similar to human intelligence, and robots in organisations always
perform human tasks. However, AI encounters a variety of biases during its operational …
perform human tasks. However, AI encounters a variety of biases during its operational …
How social anxiety leads to problematic use of conversational AI: the roles of loneliness, rumination, and mind perception
The growing prevalence of conversational artificial intelligence (CAI), digital agents that talk
and respond socially to users, has increased the likelihood of over-dependency on this new …
and respond socially to users, has increased the likelihood of over-dependency on this new …
Interaction between hotel service robots and humans: A hotel-specific Service Robot Acceptance Model (sRAM)
L Fuentes-Moraleda, P Díaz-Pérez… - Tourism Management …, 2020 - Elsevier
The growing implementation of robotics in hospitality and tourism requires broader research
into customers' experience with service robots. This study explores human-robot interaction …
into customers' experience with service robots. This study explores human-robot interaction …
Relationship development with humanoid social robots: Applying interpersonal theories to human–robot interaction
Humanoid social robots (HSRs) are human-made technologies that can take physical or
digital form, resemble people in form or behavior to some degree, and are designed to …
digital form, resemble people in form or behavior to some degree, and are designed to …
Perceiving a mind in a chatbot: effect of mind perception and social cues on co-presence, closeness, and intention to use
ABSTRACT A chatbot equipped with a conversational user interface often allows its users to
feel as if they are conversing with a human being. The current study examined whether …
feel as if they are conversing with a human being. The current study examined whether …
Human–robot companionship: Current trends and future agenda
The field of robotics has grown exponentially over the years, especially the social aspect,
which has enabled robots to interact with humans meaningfully. Robots are now used in …
which has enabled robots to interact with humans meaningfully. Robots are now used in …
[HTML][HTML] It feels, therefore it is: Associations between mind perception and mind ascription for social robots
As social robots are increasingly designed with sophisticated simulations of human skills, it
becomes essential to understand boundary conditions of people's engagement of them as …
becomes essential to understand boundary conditions of people's engagement of them as …
Black, white or grey magic? Our future with artificial intelligence
K Letheren, R Russell-Bennett… - Journal of Marketing …, 2020 - Taylor & Francis
Are new technologies driving us towards dystopia or utopia–or something in between?
Marketers not only have a stake in finding out the answer to this question but also a direct …
Marketers not only have a stake in finding out the answer to this question but also a direct …
Companion robots for well-being: a review and relational framework
A Ruggiero, D Mahr… - … handbook on services …, 2022 - elgaronline.com
Technological advances are rapidly reshaping service industries, fundamentally changing
the way in which a service is delivered and how people interact (de Keyser et al., 2019). At …
the way in which a service is delivered and how people interact (de Keyser et al., 2019). At …
A preliminary study on realizing human–robot mental comforting dialogue via sharing experience emotionally
Mental health issues are receiving more and more attention in society. In this paper, we
introduce a preliminary study on human–robot mental comforting conversation, to make an …
introduce a preliminary study on human–robot mental comforting conversation, to make an …