Social influence research in consumer behavior: What we learned and what we need to learn?–A hybrid systematic literature review

R Bhukya, J Paul - Journal of Business Research, 2023 - Elsevier
Social influence plays a significant role in shaping consumer behavior, and research in this
area comprises a substantial portion of the literature. Despite the vast number of studies …

Technological interventions in social business: Mapping current research and establishing future research agenda

G Soni, SK Mangla, P Singh, BL Dey, M Dora - … Forecasting and Social …, 2021 - Elsevier
Social businesses, despite having a huge potential to generate substantial and sustainable
value, are often structurally and financially fragile. Technological interventions, such as …

Boosting customers' impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness

X Luo, JH Cheah, LD Hollebeek, XJ Lim - Journal of Retailing and …, 2024 - Elsevier
With the ever-growing popularity of live-streaming commerce, it is crucial for marketers to
understand how live-streaming contributes to sales. While prior studies mainly focused on …

The Impact of Customer Satisfaction with EWOM and Brand Equity on E-Commerce Purchase Intention in Indonesia Moderated by Culture

A Febrian, M Fadly - Binus Business Review, 2021 - journal.binus.ac.id
The Impact of Customer Satisfaction with EWOM and Brand Equity on E-Commerce Purchase
Intention in Indonesia Moderated by Cultur Page 1 P-ISSN: 2087-1228 E-ISSN: 2476-9053 41 …

Determinants of social commerce usage and online impulse purchase: implications for business and digital revolution

H Xiang, KY Chau, W Iqbal, M Irfan, V Dagar - Frontiers in Psychology, 2022 - frontiersin.org
Since their introduction in the early 2000s, the use of social networking websites has
exploded. Many businesses are seeing increased revenue due to their social commerce …

Seeing destinations through vlogs: implications for leveraging customer engagement behavior to increase travel intention

Y Cheng, W Wei, L Zhang - International Journal of Contemporary …, 2020 - emerald.com
Purpose This study aims to understand customers' watching experience with travel vlogs
and its impacts on one of the most prominent manifestations of customer engagement …

Modeling pathway linking mobile social media intensity to attitude towards electronic word-of-mouth and engagement: the significant role of social trust and perceived …

H Pang, Y Qiao, K Zhang - Technological Forecasting and Social Change, 2024 - Elsevier
Along with the rapid development of diversified social media, WeChat has become a
prevalent social tool in mainland China which allows users to connect and communicate …

The interplay between eWOM information and purchase intention on social media: Through the lens of IAM and TAM theory

MA Rahaman, HMK Hassan, AA Asheq, KMA Islam - PloS one, 2022 - journals.plos.org
The maturity and growth of social media have empowered online customers to generate
electronic word of mouth (eWOM), on various online websites and platforms, which may …

How positive and negative electronic word of mouth (eWOM) affects customers' intention to use social commerce? A dual-stage multi group-SEM and ANN analysis

A Alnoor, V Tiberius, AG Atiyah, KW Khaw… - … Journal of Human …, 2024 - Taylor & Francis
Advances in Web 2.0 technologies have led to the widespread assimilation of electronic
commerce platforms as an innovative shopping method and an alternative to traditional …

Let us talk about something: The evolution of e-WOM from the past to the future

M Akbari, P Foroudi, RZ Fashami… - Journal of Business …, 2022 - Elsevier
Because e-WOM is one of the useful digital marketing elements for any organization, a
better understanding of its process will help individuals take more advantage of this concept …