Over the years, service robots and artificial intelligence (AI) have been gaining traction in the hospitality sector for frontline service automation. Although a significant body of literature …
Destination image ranks top of the most prominently researched topics in tourism. Storytelling will probably follow soon but shares already today the same attention bias …
C Pachucki, R Grohs… - Journal of Travel …, 2022 - journals.sagepub.com
Storytelling constitutes a promising tool in destination brand communication. Yet, although it also emerged as an important research field, studies on how individual story elements …
Brands have recently begun to take a brand activism strategy through which they align themselves with a sociopolitical cause to increase their relevance and strengthen customer …
Storytelling represents an extensive and rich body of research in tourism. Prior studies mainly focus on tourists' stories in understanding travel experiences and little knowledge …
Concerns have been raised that destination branding often overlooks the destination's internal stakeholders, and in some cases, has resulted in a brand identity that does not …
J Yin, X Qu, Y Ni - Journal of Travel & Tourism Marketing, 2023 - Taylor & Francis
This study investigates how belief and folklore culture influence destination online engagement behavior, with a specific focus on Meizhou Island's Mazu culture. Through …
SH Kim, MK Song, C Shim - Journal of Travel & Tourism Marketing, 2020 - Taylor & Francis
This study proposes that storytelling by medical tourism agents can be classified according to story and telling. Authenticity and educability are the key story attributes, while …
Utilizing a qualitative thematic analysis of submission materials for 18 award-winning, gender-inclusive campaigns at the Cannes International Festival of Creativity, this research …