Place branding: A systematic literature review and future research agenda

S Swain, C Jebarajakirthy, BK Sharma… - Journal of Travel …, 2024 - journals.sagepub.com
This study aims to systematically review the place branding literature and comprehensively
synthesize the academic research in this domain. Accordingly, this study examines the …

Exploring Consumer-Robot interaction in the hospitality sector: Unpacking the reasons for adoption (or resistance) to artificial intelligence

HMW Rasheed, Y He, HMU Khizar… - … Forecasting and Social …, 2023 - Elsevier
Over the years, service robots and artificial intelligence (AI) have been gaining traction in the
hospitality sector for frontline service automation. Although a significant body of literature …

Heritage storytelling in destination marketing: cases from Malaysian states

AH Zins, A Abbas Adamu - Journal of Heritage Tourism, 2023 - Taylor & Francis
Destination image ranks top of the most prominently researched topics in tourism.
Storytelling will probably follow soon but shares already today the same attention bias …

No story without a storyteller: The impact of the storyteller as a narrative element in online destination marketing

C Pachucki, R Grohs… - Journal of Travel …, 2022 - journals.sagepub.com
Storytelling constitutes a promising tool in destination brand communication. Yet, although it
also emerged as an important research field, studies on how individual story elements …

Brand activism change agents: strategic storytelling for impact and authenticity

TM Key, AL Keel, AJ Czaplewski… - Journal of strategic …, 2023 - Taylor & Francis
Brands have recently begun to take a brand activism strategy through which they align
themselves with a sociopolitical cause to increase their relevance and strengthen customer …

Storytelling in destination brands' promotional videos

SMA Moin, S Hosany, J O'Brien - Tourism Management Perspectives, 2020 - Elsevier
Storytelling represents an extensive and rich body of research in tourism. Prior studies
mainly focus on tourists' stories in understanding travel experiences and little knowledge …

Tell me your story: Branding destinations through residents'(place) stories

NA Hay, PM Chien, L Ruhanen - Journal of Vacation …, 2022 - journals.sagepub.com
Concerns have been raised that destination branding often overlooks the destination's
internal stakeholders, and in some cases, has resulted in a brand identity that does not …

The power of culture: How it shapes tourists' online engagement with destinations

J Yin, X Qu, Y Ni - Journal of Travel & Tourism Marketing, 2023 - Taylor & Francis
This study investigates how belief and folklore culture influence destination online
engagement behavior, with a specific focus on Meizhou Island's Mazu culture. Through …

Storytelling by medical tourism agents and its effect on trust and behavioral intention

SH Kim, MK Song, C Shim - Journal of Travel & Tourism Marketing, 2020 - Taylor & Francis
This study proposes that storytelling by medical tourism agents can be classified according
to story and telling. Authenticity and educability are the key story attributes, while …

Driving impact through inclusive advertising: An examination of award-winning gender-inclusive advertising

LT Zayer, CA Coleman, L Gurrieri - Journal of Advertising, 2023 - Taylor & Francis
Utilizing a qualitative thematic analysis of submission materials for 18 award-winning,
gender-inclusive campaigns at the Cannes International Festival of Creativity, this research …