A growing body of research explores emoji, which are visual symbols in computer mediated
communication (CMC). In the 20 years since the first set of emoji was released, research on …

This study examines how the interaction between emoji (emotional vs semantic) and social
media content (aesthetic experience vs promotion) influences consumer engagement in …

The purpose of this paper is to provide a critical review of extant knowledge on emoji use in
Computer-Mediated Communication (CMC). A compilation of 46 empirical studies published …

Artificially intelligent (AI) agents increasingly occupy roles once served by humans in
computer-mediated communication (CMC). Technological affordances like emoji give …

This book offers a unique model for understanding the cognitive underpinnings, interactions
and discursive effects of our evolving use of smartphones in everyday app-mediated …

Emoji are a set of pictographs available on several electronic platforms and applications,
which are gradually replacing emoticons (sequences of punctuation marks representing …

This study posits that graphicon use follows an evolutionary trajectory characterized by
stages. Drawing on evidence that the uses and functions of emoticons have changed over …

An online survey, the Understanding Emoji Survey, was conducted to assess how English-
speaking social media users interpret the pragmatic functions of emoji in examples adapted …

ABSTRACT Research on Artificial Intelligence (AI) in communication research is gaining
broader interest. This interdisciplinary interest has yet to be supported by a systematic …

Prior research has shown that humor can positively impact service recovery in face-to-face
interactions. However, the efficacy of using humor in virtual environments for chatbots to …