Smart tourism ecosystem: a new dimension toward sustainable value co-creation

KH Bhuiyan, I Jahan, NM Zayed, KMA Islam, S Suyaiya… - Sustainability, 2022 - mdpi.com
Changes in information technology have a great influence on people's preferences and
lifestyles. Smart devices and technologies have taken the conventional way of traveling into …

A bibliometric analysis of knowledge development in smart tourism research

AG Johnson, I Samakovlis - Journal of Hospitality and Tourism …, 2019 - emerald.com
Purpose The purpose of this paper is to examine the production of smart tourism knowledge,
thereby revealing the development of the concept through collaborative networks …

e-Tourism beyond COVID-19: a call for transformative research

U Gretzel, M Fuchs, R Baggio, W Hoepken… - Information technology & …, 2020 - Springer
This viewpoint article argues that the impacts of the novel coronavirus COVID-19 call for
transformative e-Tourism research. We are at a crossroads where one road takes us to e …

The digital revolution in the travel and tourism industry

T Pencarelli - Information Technology & Tourism, 2020 - Springer
The digital revolution is radically changing the world we live in. Sensors in smart homes are
able to interconnect devices such as thermostats, washing machines, television sets …

Technological disruptions in services: lessons from tourism and hospitality

D Buhalis, T Harwood, V Bogicevic, G Viglia… - Journal of service …, 2019 - emerald.com
Purpose Technological disruptions such as the Internet of Things and autonomous devices,
enhanced analytical capabilities (artificial intelligence) and rich media (virtual and …

ChatGPT for e-Tourism: a technological perspective

L Mich, R Garigliano - Information Technology & Tourism, 2023 - Springer
The interest around the conversational system ChatGPT has exploded since OpenAI
launched the GPT-3 prototype at the end of November 2022. Applications of ChatGPT could …

A critical reflection on the adoption of blockchain in tourism

M Valeri, R Baggio - Information Technology & Tourism, 2021 - Springer
The viewpoint discusses the impact of blockchain technology adoption on tourism. We
highlight a gap in the tourism management literature. Based on a number of published …

Smart tourism: foundations and developments

U Gretzel, M Sigala, Z Xiang, C Koo - Electronic markets, 2015 - Springer
Smart tourism is a new buzzword applied to describe the increasing reliance of tourism
destinations, their industries and their tourists on emerging forms of ICT that allow for …

Conceptual foundations for understanding smart tourism ecosystems

U Gretzel, H Werthner, C Koo, C Lamsfus - Computers in Human Behavior, 2015 - Elsevier
Using digital ecosystems and smart business networks as conceptual building blocks, this
paper defines, describes and illustrates the idea of a smart tourism ecosystem (STE). It …

From digitization to the age of acceleration: On information technology and tourism

Z Xiang - Tourism management perspectives, 2018 - Elsevier
This essay presents an overview of the research development over the last twenty years on
information technology and tourism. It argues that knowledge created in the last two …