This research paper defines service value as the multidimensional overall user evaluation of
the efficiency of a particular service in the context of the benefits they provide, measured …

In any market, quality is an important competitive advantage that contributes to attracting and
retaining customers. The cafe market in Romania is dominated by several international …

The study aims to investigate the effect of service quality on customers' intention to
repurchase event-organizing services in Can Tho. The study uses survey data from 254 …

Customer satisfaction is an important indicator of an organization's performance. Customer
satisfaction with financial institution's products, services, and procedures is crucial because …

The problem addressed by this quantitative causal-comparative non-experimental study was
to understand the increasing number of banking misconduct complaints in online banking …

Products obtained from cereal processing have always been considered essential
components of a balanced diet. These products provide about 45% of the total protein to the …

This paper proposes an investigation of the trend concerning both innovation in the field of
retail trade and the involvement of technology in streamlining the purchasing process …

This paper proposes an investigation of the trend concerning both to innovation in the field
of retail trade and involvement of technology in streamlining the purchasing process, starting …

Consumers have become increasingly aware of the hygienic aspects of food. The Romanian
fast food restaurant market is dominated by several international names and a number of …

The competition that characterizes the market economy, forces companies to use
appropriate methods and techniques to maintain their position in the market, or to penetrate …