The role of politeness in human–machine interactions: a systematic literature review and future perspectives

P Ribino - Artificial Intelligence Review, 2023 - Springer
The growing prevalence of interactions between humans and machines, coupled with the
rapid development of intelligent and human-like features in technology, necessitates …

Confrontation and Cultivation: Understanding Perspectives on Robot Responses to Norm Violations

T Mott, T Williams - 2023 32nd IEEE International Conference …, 2023 - ieeexplore.ieee.org
Social robots will inevitably confront social or moral norm violations. While researchers have
identified preliminary strategies for when and how robots should respond in such situations …

I need your help... or do i? maintaining situation awareness through performative autonomy

S Roy, T Smith, B Coltin, T Williams - Proceedings of the 2023 ACM/IEEE …, 2023 - dl.acm.org
Interactive intelligent systems are increasingly being deployed in safety critical contexts like
Space Exploration. For humans to safely and successfully complete collaborative tasks with …

What a Thing to Say! Which Linguistic Politeness Strategies Should Robots Use in Noncompliance Interactions?

T Mott, A Fanganello, T Williams - Proceedings of the 2024 ACM/IEEE …, 2024 - dl.acm.org
For social robots to succeed in human environments, they must respond in effective yet
appropriate ways when humans violate social and moral norms, eg, when humans give …

Fresh start: Encouraging politeness in wakeword-driven human-robot interaction

R Wen, A Hanson, Z Han, T Williams - Proceedings of the 2023 ACM …, 2023 - dl.acm.org
Deployed social robots are increasingly relying on wakeword-based interaction, where
interactions are human-initiated by a wakeword like" Hey Jibo". While wakewords help to …

Rube-goldberg machines, transparent technology, and the morally competent robot

T Mott, T Williams - Companion of the 2023 ACM/IEEE International …, 2023 - dl.acm.org
Social robots of the future will need to perceive, reason about, and respond appropriately to
ethically sensitive situations. At the same time, policymakers and researchers alike are …

“No, I Won't Do That.” Assertive Behavior of Robots and its Perception by Children

K Maj, P Grzybowicz, J Kopeć - International Journal of Social Robotics, 2024 - Springer
This paper contributes to the understanding of child-robot interaction through the
investigation of child interactions with and anthropomorphization of humanoid robots when …

Impact of politeness and performance quality of android robots on future interaction decisions: a conversational design perspective

W Saeki, Y Ueda - Frontiers in Robotics and AI, 2024 - frontiersin.org
Despite robots being applied in various situations of modern society, some people avoid
them or do not feel comfortable interacting with them. Designs that allow robots to interact …

Robot, Take the Joystick: Understanding Space Robotics Experts' Views on Autonomy

C Smith, T Mott, T Williams - 2024 33rd IEEE International …, 2024 - ieeexplore.ieee.org
As robots become increasingly used in space exploration, it is important to ensure that
space robots are developed with the appropriate level of autonomy. Semiautonomous …

Social Robot Interaction Design to Mitigate Risk in Sensitive and Adverse Contexts

T Mott - 2024 - search.proquest.com
To be successful and acceptable, social robots must demonstrate social competence,
navigate sensitive situations, and react to adverse events. Designing robot behaviors for …