Consumers' resistance to digital innovations: A systematic review and framework development

S Talwar, M Talwar, P Kaur… - Australasian Marketing …, 2020 - journals.sagepub.com
Consumer resistance is one of the major causes of failure of any innovation. Despite rising
academic interest, the non-adoption of digital innovation or consumer resistance has …

Advances in consumer innovation resistance research: A review and research agenda

D Huang, X Jin, A Coghlan - Technological Forecasting and Social Change, 2021 - Elsevier
Innovation resistance is an emerging area of research in marketing. This study delineates
the state of the art in consumer innovation resistance literature and advances theoretical …

Exploring users' adoption intentions in the evolution of artificial intelligence mobile banking applications: the intelligent and anthropomorphic perspectives

JC Lee, X Chen - International Journal of Bank Marketing, 2022 - emerald.com
Purpose The development of mobile technology has changed the traditional financial
industry and banking sector. While traditional banks have adopted artificial intelligence (AI) …

Modelling internet banking adoption in Fiji: A developing country perspective

R Sharma, G Singh, S Sharma - International Journal of Information …, 2020 - Elsevier
The purpose of this study is to investigate the behavioral intention to adopt internet banking
(IB) by individuals under the influence of user espoused cultural values in Fiji. A conceptual …

Why do mobile consumers resist mobile commerce applications? A hybrid fsQCA-ANN analysis

JJ Hew, VH Lee, LY Leong - Journal of Retailing and Consumer Services, 2023 - Elsevier
Since its inception, mobile commerce (m-commerce) has introduced many disruptive
changes to the business world via various types of m-commerce applications, which refer to …

Resistance to facial recognition payment in China: The influence of privacy-related factors

Y Liu, W Yan, B Hu - Telecommunications Policy, 2021 - Elsevier
As mobile payment technology is at a nascent stage, the use of facial recognition payment
(FRP) services is gradually penetrating the lives of Chinese people. Although the FRP …

Fitness Apps's purchase behaviour: Amalgamation of Stimulus-Organism-Behaviour-Consequence framework (S–O–B–C) and the innovation resistance theory (IRT)

D Chakraborty, HB Singu, S Patre - Journal of Retailing and Consumer …, 2022 - Elsevier
With the rise in popularity and use of fitness apps, more research is needed to learn more
about how people use the apps so that they keep using them. Stimulus-Organism-Behaviour …

How to measure the status quo bias? A review of current literature

ME Godefroid, R Plattfaut, B Niehaves - Management Review Quarterly, 2023 - Springer
Abstract The Status Quo Bias (SQB) describes an individual's preference to avoid changes
and maintain the current situation. In today's world, technological advances require nearly …

Normative and informational social influence affecting digital technology acceptance of senior restaurant diners: A technology learning perspective

HW Jang, C Moon, HS Jung, M Cho… - International Journal of …, 2024 - Elsevier
Acknowledging the rapidly increasing senior population along with restaurant technology
adoption intended to replace the labor shortage, this study investigates how to improve …

Understanding dark side of online community engagement: an innovation resistance theory perspective

A Kumar, A Shankar, AK Tiwari, HJ Hong - Information Systems and e …, 2023 - Springer
This study examines the dark side of online communities, especially barriers to customer
engagement in online communities. A total of 301 responses from online community …