[PDF][PDF] The Impact of Service Quality, Customer Satisfaction and Loyalty Programs on Customer's Loyalty: Evidence from Banking Sector of Pakistan.

S Hafeez, B Muhammad - International Journal of Business and Social …, 2012 - Citeseer
Top organizations know that the road to success runs through their customers. Hence in
today's world, the companies who do not provide value to their customers bring an …

[PDF][PDF] Impact of customer satisfaction on image, trust, loyalty and the customer switching behavior in conventional and Islamic banking: evidence from Pakistan

T Arshad, R Zahra, U Draz - American Journal of Business and …, 2016 - academia.edu
The purpose of this study is to investigate customer satisfaction and its effect on image, trust,
loyalty and customer switching behavior differentiation for Islamic and Conventional Banks …

汽车服务/维修企业顾客保留的影响因素及干预策略研究

J Hua - 2022 - search.proquest.com
随着中国汽车市场销量和增长率的下滑, 销售企业面临着越发激烈的竞争.
企业若要在激烈的市场竞争中实现生存和发展, 吸引和留住顾客最为关键. 那么 …

[PDF][PDF] The otiosity of banks' core values and customers' satisfaction: Nigeria experience

A Idowu, OA Adedipe - Journal of Management and …, 2019 - cenresinjournals.com
The paper explores the issues involved in banks core value and customers' satisfaction in
Nigeria. Fourbanks were used which represent International banks/mega, National banks …

The Effect of Green Marketing Mix On Green Consumer Behavior and Green Purchasing Decision

L Fitriani, E Jumantini, O Supriatna… - Proceedings of the 1st …, 2021 - books.google.com
The research explores the effect of marketing mix on consumer behavior to buy
environmentally friendly products—this research was conducted on AQUA, a mineral water …

Consumers' loyalty on healthcare insurance products: Service quality and consumer satisfaction embedded model

FAMAA Fattah - 2016 - search.proquest.com
Consumers' loyalty has been viewed as a critical success factor for any business firms. The
aim of this research is to investigate the effect of service quality attributes on consumers' …

[PDF][PDF] Assessing the Impact of Service Quality and Customer Satisfaction on Customer's Loyalty to MTN Services in Gombe, Gombe State

MA Ahmad - 2017 - academia.edu
This work sought to access and analyzes the impact of service quality (tangibility, reliability,
responsiveness, assurance, empathy) and customer satisfaction on customer loyalty to MTN …

[PDF][PDF] Journal of Asian Business Strategy

RI Sabir, M Irfan, N Akhtar, MA Pervez… - Journal of Asian …, 2014 - academia.edu
Rescue 1122 is playing a vital role in rescue services in Punjab. Rescue services basically
upon employee's efficiency. Low wages, extra working hours, fake and irrelevant phone …

Effect of Service Quality on Customers' Satisfaction in Telecommunication Industry: A case of Undergraduate Students of SAUT (Mwanza Campus) Using Vodacom M …

M MLAWA - 2013 - repository.costech.or.tz
Service quality and customers' satisfaction are very important concepts that companies must
understand in order to remain competitive in business and hence grow. Telecommunication …

[引用][C] The Relationship Between Service Quality In Banks And Customer Satisfaction: A Case Of Islamic Banks In Nairobi

M Maleeha - 2015 - United States International …