Understanding product returns: A systematic literature review using machine learning and bibliometric analysis

QH Duong, L Zhou, M Meng, T Van Nguyen… - International Journal of …, 2022 - Elsevier
Product Returns (PR) are an inevitable yet costly process in business, especially in the
online marketplace. How to deal with the conundrums has attracted a great deal of attention …

Impulse buying during flash sales in the online marketplace

SF Lamis, PW Handayani… - Cogent Business & …, 2022 - Taylor & Francis
Flash sales can be an opportunity for online marketplaces to stimulate impulse buying. This
study aims to determine the factors that influence impulse buying from a flash sale in the …

Digital technology use decisions by micro-and small-sized complementors in ecosystems: The influence of subjective norms

SJ Day, X Fan, Y Shou - Technological Forecasting and Social Change, 2024 - Elsevier
Ecosystems host supporting complementors who offer digital technologies to user-facing
complementors. By focusing on the platform sponsor, the existing literature has scarcely …

[PDF][PDF] Flash sale and online impulse buying: Mediation effect of emotions

M Martaleni, F Hendrasto, N Hidayat… - Innovative …, 2022 - businessperspectives.org
Flash sale (FS) is a marketing strategy that is widely used and developed in sales through e-
commerce. The implementation of the FS strategy is to provide discounts or special …

Flash sales: how consumers' emotional responses to negative word-of-mouth affect diagnosticity and purchase intentions

WK Tan, PY Chen - Service Business, 2023 - Springer
Using information–cognition–intention model and by comparing emotional and rational
negative word-of-mouth (nWOM), this study considered nWOM's role in online flash sales by …

Omni‐channel retailing on platforms: Disentangling the effects of channel integration and inter‐platform function usage difference

J Fang, H Liu, Z Cai, CW Tan - Journal of Operations …, 2023 - Wiley Online Library
The rise of omni‐channel retailing poses challenges for e‐marketplace platforms. To retain
third‐party sellers in the face of competitive pressure from rivals, e‐marketplace platforms …

Panoramic sales insight: Using multimodal fusion to improve the effectiveness of flash sales

H Wang, ZS Chen, M Fang, Y Wang, F Liu - Decision Support Systems, 2025 - Elsevier
Flash sales are a widely adopted e-commerce marketing strategy that operate over a brief
period, offering limited-time discounts, special promotions, or clearance items to create a …

[HTML][HTML] Online-to-offline platforms: Examining the effects of demand-side usage on supply-side decisions

X Wan, AK Jha, N Kazantsev, WF Boh - Information & Management, 2023 - Elsevier
This study explores the impact of demand-side usage of digital platforms on operational
decision-making by supply-side firms. The positive impact of digital platforms on product …

The effect of prosocial behavior and its intensity on doctors' performance in an online health community

P Zhou, Y Xie, C Liang, J Zhu, S Zhao - Humanities and Social …, 2024 - nature.com
Online health communities (OHCs) are encouraging doctors to engage in prosocial
behaviors to promote sustainable development of OHCs and benefit the user base, which …

Factors influencing Shopee users' intention to purchase products during Shopee Philippines' big online shopping events

I Bacay, RA Ramirez, FN Ramos… - Journal of Business …, 2022 - al-kindipublisher.com
The growth of E-Commerce in the Philippines has shifted dramatically at an unprecedented
pace during the COVID-19 pandemic, forcing consumers to shop online. The change in …