Drawing meaningful conclusions from organisational data is challenging, and theoretical
frameworks can often illuminate information in fresh and useful ways. This book is one of the …

Producing a bill of quantity is a knowledge-based, dynamic and collaborative process, and
evolves with variances and current evidence. However, within the context of information …

Two important views in the development of information systems are the action view and the
reaction view which govern the areas of business process modelling and information …

Purpose: Increasing costs of health care, fuelled by demand for high quality, cost-effective
healthcare has drove hospitals to streamline their patient care delivery systems. One such …

In this thesis we have studied the field of requirements determination for enterprise
information systems. We discovered that in the ERP era that characterizes the information …

Contracts coordinate the interactions between organizations in a business network.
Conventional frame contracts often result in ambiguous agreements with operational details …

Large numbers of people continue to be successfully cared for and treated in the National
Health Service, but a significant number of errors and other forms of harm occur. These …

Iatrogenic errors and patient safety in clinical processes are an increasing concern. The
quality of process information in hardcopy or electronic form can heavily influence clinical …

Cyber security aims to protect our connected society from threats affecting services that rely
on cyberspace. The pervasive nature of those threats requires a collaborative engagement …

Organizational design is an important topic in the literature on organizations. Usually the
design principles are addressed informally in this literature. This paper makes a first attempt …