DO I10. 7251/STED2302029P COBISS. RS-ID 139427585
MM Pavlovic, B Tesic - 2022 - ceeol.com
This paper aims to highlight the importance of defining the dimensions of service quality and
their impact on the satisfaction and loyalty of users of banking services in the banking sector …
their impact on the satisfaction and loyalty of users of banking services in the banking sector …
[PDF][PDF] COBISS. RS-ID 139427585
K Ambrozić - STED JOURNAL, 2022 - stedj-univerzitetpim.com
This paper aims to highlight the importance of defining the dimensions of service quality and
their impact on the satisfaction and loyalty of users of banking services in the banking sector …
their impact on the satisfaction and loyalty of users of banking services in the banking sector …