Consumers' brand personality perceptions in a digital world: A systematic literature review and research agenda

M Ghorbani, M Karampela… - International Journal of …, 2022 - Wiley Online Library
In a digital world, it is becoming increasingly important for marketing researchers and
practitioners to understand how consumers attribute humanlike characteristics and …

Implementing experiential marketing in the digital age for a more sustainable customer relationship

AM Urdea, CP Constantin, IM Purcaru - Sustainability, 2021 - mdpi.com
We reviewed 58 empirical articles from the last two decades on experiential marketing in the
e-commerce context. This literature review seeks to shed light into the fields of experiential …

Understanding the effect of social media marketing activities: The mediation of social identification, perceived value, and satisfaction

SC Chen, CP Lin - Technological forecasting and social change, 2019 - Elsevier
With the prevalence of Internet, social media has become an important means for online
marketing events. Individuals and companies both create fan pages on online platforms and …

Power of social media marketing: how perceived value mediates the impact on restaurant followers' purchase intention, willingness to pay a premium price, and e …

MA Bushara, AH Abdou, TH Hassan, AEE Sobaih… - Sustainability, 2023 - mdpi.com
The introduction of social media in the restaurant sector has changed the manner in which
customers communicate with businesses. Social media marketing activities (SMMAs), such …

Understanding impact sustainable intention of s-commerce activities: The role of customer experiences, perceived value, and mediation of relationship quality

U Rahardja, T Hongsuchon, T Hariguna… - Sustainability, 2021 - mdpi.com
Business activities using social media are currently growing and its development has
intrigued practitioners and academics. The purpose of doing this present research is to build …

The effect of consumer innovativeness on perceived value and continuance intention to use smartwatch

JC Hong, PH Lin, PC Hsieh - Computers in Human Behavior, 2017 - Elsevier
Innovations happen everywhere. Recently, smartwatches have become increasingly
popular. It is therefore critical for academic researchers and IT firms to understand the …

Revisiting the supermarket in-store customer shopping experience

NS Terblanche - Journal of Retailing and Consumer Services, 2018 - Elsevier
Marketing academics and practitioners agree on customer experience as a means for
differentiation. The customer experience is challenging for retailers because it is influenced …

Customers' perceived website service quality and its effects on e-loyalty

MM Jeon, M Jeong - International Journal of Contemporary …, 2017 - emerald.com
Purpose This study aims to examine determinants of perceived website quality and
associations among consequences of perceived website quality. Adopting the framework of …

The impact of customer experience and perceived value on sustainable social relationship in blogs: An empirical study

SC Chen, CP Lin - Technological forecasting and social change, 2015 - Elsevier
Blogs are currently powerful instrument and their proliferation has attracted substantial
attention from marketing practitioners and academics. The aim of this study is to propose a …

The impact of “e-atmospherics” on physical stores

I Poncin, MSB Mimoun - Journal of Retailing and Consumer Services, 2014 - Elsevier
Marketing literature abounds with discussions of the importance of environmental and
atmospheric variables for determining the consumer shopping experience. Through a field a …