First published in 1984 this book has established itself as the leading text in British public
administration. The third edition builds on the previous edition's success to bring the …

The best value initiative has been designated as the key framework for improving service
quality and effectiveness in UK local government. In support of the framework a number of …

This chapter examines the extent to which the concept of 'Best Value'as it is being
developed within the UK public sector can be seen as the NPM 'in action'. It suggests that in …

This book fills an important gap in our understanding of Scottish local government in the
dynamic new context of the Scottish Parliament. It provides academics, students …

Central-local relations in Scotland pre-devolution were different to a degree, but the overall
substance and rationale behind them tended to be very similar to those in England. This …

This paper considers the development of 'quality'within the personal social services over the
last decade. In particular, it locates 'quality'within a managerial discourse, which de …

For many years, advocates of a Scottish Parliament hoped that its eventual arrival would
mark a new phase in local government: an increase in local autonomy and a redressing of …

This article provides the first empirical evidence on the impact of Best Value processes on
local service quality, costs, efficiency and accountability. Views were obtained from a wide …

This second article on police accountability focuses on aspects such as best value;
performance management and targeting; HMCIC's role; Accounts Commission and Audit …

지방자치의 실시와 더불어 지방정부의 자율성이 확대되면서 지방정부의 책임성 확보가 매우
중요한 연구과제로 떠오르고 있다. 이 연구는 OECD 국가 중에서도 성공적인 지방정부의 …