Chatbots or humans? Effects of agent identity and information sensitivity on users' privacy management and behavioral intentions: A comparative experimental study …

Y Liu, W Yan, B Hu, Z Lin, Y Song - International Journal of Human …, 2024 - Taylor & Francis
Chatbots have been widely adopted to support online customer service and supplement
human agents. However, online data transmission may involve privacy issues and arouse …

“To our health!” Perceived benefits offset privacy concerns in using national contact-tracing apps

TT Nguyen, MT Tran Hoang, MT Phung - Library Hi Tech, 2023 - emerald.com
Purpose Community health is placed under the limelight during the COVID-19 crisis,
providing a unique context for investigating citizens' health-privacy tradeoff in accepting …

What drives AI-based risk information-seeking intent? Insufficiency of risk information versus (Un) certainty of AI chatbots

SJ Hong - Computers in Human Behavior, 2025 - Elsevier
This study explored the factors influencing the US public's intent to seek risk information via
AI-powered channels, such as ChatGPT. It focused on cognitive and affective pathways that …

A privacy calculus model perspective that explains why parents sharent

Z Peng - Information, Communication & Society, 2024 - Taylor & Francis
Parents sharing children's information online without permission has posed a threat to
children's privacy and identity safety. While previous studies on sharenting have employed …

Understanding cooperative contact tracing: Factors explored through privacy management theories

Z Altinay - Social Science & Medicine, 2024 - Elsevier
This study investigates the factors influencing the comfort level of the general public when
disclosing personal information for the coronavirus disease 2019 contact tracing. This is a …

The decision-making by citizens: Evaluating the effects of rule-driven and learning-driven automated responders on citizen-initiated contact

S Wang, C Min, Z Liang, Y Zhang, Q Gao - Computers in Human Behavior, 2024 - Elsevier
While many studies have investigated the impact of artificial intelligence (AI) deployment in
the public sector on government-citizen interactions, findings remain controversial due to the …

[HTML][HTML] The Privacy Calculus in the context of novel health technology for diagnosing and tracking infectious diseases: the role of disease severity and technology's …

MS Frangopoulou, LN van der Laan, W Ebbers - Technology in Society, 2024 - Elsevier
In the past decades, accelerated by the recent COVID pandemic, the field of healthcare has
faced technological advancements, such as wearables and mobile applications, that collect …

Cross-national benchmarking and acceptance of pandemic mitigation policies: human value approach

P Mandal, K Bagchi, G Udo - Benchmarking: An International Journal, 2024 - emerald.com
Purpose This study analyzes the reasons for satisfaction or dissatisfaction among people
with public health mitigation policies, particularly with focus on human values. Recent …

[HTML][HTML] Factors affecting adoption of digital contact tracing during the COVID-19 pandemic: a literature review

VA Yeo, Y Mi, KT Kwok - Journal of Public Health and …, 2022 - jphe.amegroups.org
Methods: Papers published in English from January 2020 to January 2022 were identified
using Boolean operators on PubMed and the Journal of Medical Internet Research (JMIR) …

Beyond the Birthday Cake Emoji: Unraveling Gender Differences and Behavioral Nuances in Nigerian Birthday Disclosures on Social Media

V Yisa, G Chan, RG Anaraky, R Orji - International Journal of …, 2024 - Taylor & Francis
People often congratulate and celebrate one another on social media, unknowingly
disclosing critical information about themselves which may lead to privacy issues. Through …