G Omar - Journal of Current Research in Business and …, 2024 - jcrbe.org
Abstract Service businesses place great importance on the human element. However, in the business world, it is not enough to be in this position, we have to be competitive and number …
N Abuja - Journal of Current Research in Business and …, 2024 - jcrbe.org
Consumers pay in return for the convenience, service and satisfaction they receive from the service, not for ownership of the service. Service is an activity or benefit offered to …
W Suarez - Journal of Current Research in Business and …, 2024 - jcrbe.org
Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison between expectations and perceptions of service. Quality not only emphasizes aspects of …
R Santoz - Journal of Current Research in Business and …, 2024 - jcrbe.org
However, in the business world, it is not enough to be in this position, we have to be competitive and number one, and one way to win the competition is to improve service …
L Sono - Journal of Current Research in Business and …, 2024 - jcrbe.org
If not controlled, this can have a negative impact on the company, because many customers feel dissatisfied. The existence of very busy peak periods is a problem in itself for service …
Z Jiwen - Journal of Current Research in Business and …, 2024 - jcrbe.org
Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison between expectations and perceptions of service. Quality not only emphasizes aspects of …
B Junior - Journal of Current Research in Business and …, 2024 - jcrbe.org
From the above definition, it can be concluded that quality is a quality standard where each element is interconnected and can influence performance in meeting customer expectations …
L Sakhsana - Journal of Current Research in Business and …, 2024 - jcrbe.org
From the above definition, it can be concluded that quality is a quality standard where each element is interconnected and can influence performance in meeting customer expectations …
W Sabuera - Journal of Current Research in Business and …, 2024 - jcrbe.org
From the data above, it can be said that many outlets do not necessarily have high consumption value either. High consumer value creates customer loyalty. This is the basis …