What we share: The impact of norms on successful interaction
A sociolinguistic approach to language use is predicated on the existence of “norms”, the
label we give to the shared understandings upon which we draw when negotiating meaning …
label we give to the shared understandings upon which we draw when negotiating meaning …
Mystery shopping considering lifestyle heterogeneity
H Takahashi, S Kawasaki… - … Journal of Services …, 2024 - inderscienceonline.com
A mystery shopping company accumulates numerous subjective evaluations of services by
mystery shoppers in various industries. Mystery shopping companies can develop more …
mystery shoppers in various industries. Mystery shopping companies can develop more …
Factors affecting health information resources in central libraries at Iranian universities of medical sciences
T Khajeh, AI Moghaddam, B Bayat… - … and Development in …, 2022 - rdme.tbzmed.ac.ir
Background: Academic libraries play a crucial and constructive role in managing information
resources. Because medical universities have an essential role in promoting public health …
resources. Because medical universities have an essential role in promoting public health …
Evaluación del impacto de las bibliotecas escolares en España: aproximación desde una doble perspectiva metodológica cuantitativa y cualitativa
B Albelda Esteban - 2020 - torrossa.com
En esta tesis se aborda la evaluación del impacto de las bibliotecas en su dimensión
educativa, utilizando la norma ISO 16439 sobre impacto bibliotecario como marco …
educativa, utilizando la norma ISO 16439 sobre impacto bibliotecario como marco …
Secret shopping is an effective tool for identifying local patterns in library user experience
K Wadson - 2016 - journals.library.ualberta.ca
Objective–To assess library user experience (UX) at two entry-level service desks to
determine the need for, and inform the aspects in which to improve, services and staff …
determine the need for, and inform the aspects in which to improve, services and staff …
[PDF][PDF] Bezero Misteriotsuaren Teknika herri-administrazioetako zerbitzu-hizkuntzaren ebaluazioan
IK Atxa - Bat: Soziolinguistika aldizkaria, 2018 - soziolinguistika.eus
The purpose of this study is to analyze the Mystery Shopping Technique and its potential for
the evaluation of the language of service in public administration. As a starting point, a …
the evaluation of the language of service in public administration. As a starting point, a …
Encourager les citoyens à agir
P Milewska, A Marciniak - 2017 - library.ifla.org
Les bibliothèques publiques sont des institutions culturelles, dont l'accès est gratuit et
universel. Le principe de financement de leurs activités de fonds publics, détermine les …
universel. Le principe de financement de leurs activités de fonds publics, détermine les …
[引用][C] Könyvtárgazda (g) ság: pénzügyi vonatkozású korszerű menedzsmenteljárások könyvtári alkalmazása
É Juhász - 2019