In online consumer reviews on Web sites such as Epinions, laypeople write and post their
evaluations of technical products. But how do they get readers to take their opinions …

This book provides rare insights into the nature of contemporary, technologically-facilitated
government. Its multidisciplinary approach demonstrates that information technology is more …

Advice Online Page 1 John Benjamins Publishing Company Advice Online Miriam A. Locher
Page 2 Advice Online Page 3 Pragmatics & Beyond Editor Andreas H. Jucker University of …

The entire infrastructure and culture of medicine is being transformed by digital technology,
the Internet and mobile devices. Cyberspace is now regularly used to provide medical …

Health and Risk Communication provides a critical and comprehensive overview of the core
issues surrounding health and risk communication from the perspective of applied …

Research problem: Increasingly, professional and technical communicators analyze,
synthesize, and respond to user-generated content, including online consumer reviews of …

Consumers value word-of-mouth communications in large part because customer reviews
are more likely to include negative information about a product or service than are …

Studies of health representations on the internet have been preoccupied with the
assessment of their (medically‐defined) accuracy and quality. This contrasts with studies of …

In this paper, I focus on responsiveness in 185 disagreements and 219 agreements in the
comments sections of eight personal/diary blogs. Since the message format of …

Reviews of products on Web sites like Epinions. com make explicit the ways in which
credible identities are co-constructed. Product reviews reveal not only how reviewers …