To successfully introduce blockchain-enabled booking platforms in the tourism and
hospitality industry, providers need to understand their target audiences. We present the …

This paper investigates the patterns of adoption of mobile money in emerging and
developing countries. Mobile money is a mobile-based service, which provides access to …

The rapid development of AI in the recent years has triggered numerous discussions in the
education sector since it offers numerous opportunities, but also challenges. This study …

In November 2022, the public release of ChatGPT, an artificial intelligence (AI)-based
natural language model, was a groundbreaking point in many sectors of human life and …

Purpose To examine the key factors that can engender initial trust in mobile money and to
also determine whether initial trust can contribute to the perceived value of mobile money …

The variance in users' characteristics, according to demographic factors, is crucial in
segmenting retail banking customers and making marketing decisions. Therefore, the effects …

E-services are services delivered over the Internet. Such services have different properties
and dimensions, eg targeting different sectors, being accessible through different channels …

Following In the post-pandemic landscape, the resurgence of in-store shopping has caused
a decline in online purchases. However, the retail industry has witnessed a surge in the …

The main vision of governments in the countries of the West African Economic and Monetary
Union (WAEMU) is to include financially the unbanked adult populations by developing …

The rising need of mobility and convenience in payment processes has even forced
traditional banking institutions to establish mobile payment (MP) applications in Germany …