Co-creation in tourism: a systematic mapping study

F Mohammadi, HR Yazdani, M Jami Pour… - Tourism Review, 2021 - emerald.com
Purpose The purpose of this study is to organize and analyze the existing literature on co-
creation in tourism to identify the state-of-the-art studies and the research gap in this field …

Service quality in the sharing economy: A review and research agenda

A Akhmedova, A Manresa… - … Journal of Consumer …, 2021 - Wiley Online Library
The growth of sharing economy (SE) business models across different sectors suggests
global shifts in consumer expectations, values, behaviours and lifestyles. SE products and …

Investigating the mediating role of visitor satisfaction in the relationship between memorable tourism experiences and behavioral intentions in heritage tourism context

SM Rasoolimanesh, S Seyfi, RA Rather, CM Hall - Tourism Review, 2022 - emerald.com
Purpose This paper aims to investigate the interplay of memorable tourism experiences
(MTE) dimensions in driving behavioral intentions of heritage tourists through the mediating …

The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction

D Buhalis, L Andreu, J Gnoth - Psychology & Marketing, 2020 - Wiley Online Library
The sharing economy disrupts the marketplace and brings both benefits and disadvantages
into service ecosystems. We discuss principles of the S‐D logic and transformative service …

How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers

K Tajeddini, TC Gamage, WU Hameed… - International Journal of …, 2022 - Elsevier
Although the interrelationships among customer perceived value, revisit intention and
customer loyalty has been widely studied in various tourism and hospitality settings, it has …

Tourism experiences, memorability and behavioural intentions: a study of tourists in Sardinia, Italy

E Sthapit, G Del Chiappa, DN Coudounaris, P Björk - Tourism Review, 2019 - emerald.com
Purpose The purpose of this study is to test Kim et al.'s (2012) seven-dimension memorable
tourism experience (MTE) scale in a new context and with a new sample. In addition, the …

Building trust in sharing economy platforms: trust antecedents and their configurations

A Akhmedova, N Vila-Brunet, M Mas-Machuca - Internet Research, 2021 - emerald.com
Purpose The sharing economy is the internet-enabled business model that has changed the
way people travel, work and interact. Similar to other internet-enabled settings, trust is of …

Determinants of the continuance intention of Airbnb users: consumption values, co-creation, information overload and satisfaction

E Sthapit, G Del Chiappa, DN Coudounaris, P Bjork - Tourism Review, 2019 - emerald.com
Determinants of the continuance intention of Airbnb users: consumption values, co-creation,
information overload and satisfaction | Emerald Insight Books and journals Case studies …

Value co-destruction and negative e-WOM behavior: the mediating role of tourist citizenship

R Arıca, I Polat, C Cobanoglu, A Çorbacı, PJ Chen… - Tourism …, 2022 - emerald.com
Purpose The purpose of the study is to examine the effect of value co-destruction on
customer citizenship and negative electronic word of mouth (e-WOM) behaviors. In addition …

Forecasting the importance of product attributes using online customer reviews and Google Trends

H Yakubu, CK Kwong - Technological Forecasting and Social Change, 2021 - Elsevier
During the early stage of product design, product manufacturers seek to identify the most
relevant product features that will meet the demands and needs of consumers …