This research study seeks to come up with a conceptual framework that investigates the
different dimensions of total quality management (TQM) and its effects on knowledge …

The aim of this paper is to explore the joint effects of quality and environmental management
on firms' innovation by addressing the role of knowledge transfer. While previous research …

This study's aim is investigating the impacts of the determinants of knowledge management
on organisational sustainability. It investigates the differences in performance among ISO …

Purpose Existing research evidence shows a fragmented understanding of the roles of first-
line employees (FLEs) as essential factors for successful lean implementation in small-and …

This study aims to examine the multi-dimensional relationship of total quality management
(TQM) and knowledge management (KM) in both service and manufacturing firms in …

There is a growing interest in knowledge management as a strategic weapon, although the
debate continues over which are the most effective models for its implementation. In this …

Purpose International Organization for Standardization (ISO) 9001: 2015 quality
management systems places an obligation on organizations to consider the role of …

The ISO 9001: 2015 standard released in September 2015 contains, for the first time, a
specification for 'organizational knowledge'as a resource and during the following three …

Purpose This study aims to examined the impact of business intelligence (BI) and supply
chain ambidexterity (SCA) on operational performance (OP), contributing to dwarf …

Abstract Just as Total Quality Management (TQM) enjoyed great popularity during the
1980s, Knowledge Management (KM) has attracted great attention in today's business and …