Human resources are often seen as one of the most important assets of tourism and
hospitality organizations. Numerous studies have examined how employee performance …

Purpose This paper is a critical literature review of corporate social responsibility (CSR)
research in both general management and hospitality management literature. This paper …

The purpose of this study is to investigate the mediating role of green human resource
management (GHRM) and environmental consciousness (EC) between organizational …

Purpose Augmented reality (AR) is an emergent technology that has been impacting and
beneficial to various industries. This is especially the case in the tourism industry since the …

The objective of this study was to understand work motivation in a sample of seasonal
workers at a tourism destination strongly steered by seasonality. Furthermore, it was …

An effective human resource management practices namely employee empowerment,
training and development, appraisal system compensation are the main factor for the …

Please note: this title will publish in January 2012. This textbook explores the policies and
practices employed in the management of people working in the tourism, hospitality and …

This paper reviews the tourism, services, and strategic management literatures to produce a
model, which demonstrates conceptually how sustainable competitive advantage might be …

The research explores the experiences of Polish migrant workers in the UK hospitality
sector. It reports quantitative and qualitative empirical data on the migrants' reasons for …

Tourism and the Lodging Sector is a pioneering book, the first text of its kind to examine the
lodging sector from a tourism perspective. The book highlights the importance of the lodging …