Consumer logistics in contemporary shopping: a synthesised review
Contemporary shopping is experiencing rapid changes with the increasing ubiquity of
technologies that can be utilised to create seamless omni-channel experiences. These …
technologies that can be utilised to create seamless omni-channel experiences. These …
AI-augmented HRM: Antecedents, assimilation and multilevel consequences
V Prikshat, A Malik, P Budhwar - Human Resource Management Review, 2023 - Elsevier
The current literature on the use of disruptive innovative technologies, such as artificial
intelligence (AI) for human resource management (HRM) function, lacks a theoretical basis …
intelligence (AI) for human resource management (HRM) function, lacks a theoretical basis …
Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic
The spread of the COVID-19 pandemic has resulted in the launch of contactless delivery
services. This research integrates resource matching, service quality evaluation, and …
services. This research integrates resource matching, service quality evaluation, and …
A comprehensive examination of digital retailing: A text-mining review and research agenda
Digital retailing encompasses all the digital technology–enabled assets and retail activities
that a retailer can use to create, capture, communicate, and deliver value throughout the …
that a retailer can use to create, capture, communicate, and deliver value throughout the …
Make chatbots more adaptive: Dual pathways linking human-like cues and tailored response to trust in interactions with chatbots
Y Jiang, X Yang, T Zheng - Computers in Human Behavior, 2023 - Elsevier
As one of the most popular AI applications, chatbots are creating new ways and value for
businesses to interact with their customers, and their adoption and continued use will …
businesses to interact with their customers, and their adoption and continued use will …
Functionality and usability features of ubiquitous mobile technologies: the acceptance of interactive travel apps
Purpose Customers are increasingly using mobile applications (apps) to compare prices of
travel and hospitality services and to purchase their itineraries, tours and stays. This study …
travel and hospitality services and to purchase their itineraries, tours and stays. This study …
Contactless channel for shopping and delivery in the context of social distancing in response to COVID-19 pandemic
Arising from the global COVID-19 pandemic, social distancing has become the new norm
that shapes consumers' shopping and consumption activities. In response, the contactless …
that shapes consumers' shopping and consumption activities. In response, the contactless …
[HTML][HTML] Out of the way, human! Understanding post-adoption of last-mile delivery robots
The pace of technological development is exceeding expectations and transforming the
landscape of last-mile delivery. This study investigates how users' post-adoption behavior in …
landscape of last-mile delivery. This study investigates how users' post-adoption behavior in …
Digital trust in supply chain finance: the role of innovative fintech service provision
S Han, JP Ulhøi, H Song - Journal of Enterprise Information …, 2024 - emerald.com
Purpose The purpose of this study is to examine how existing supply chain finance
challenges confronting SMEs are affected by the emergence of smart fintech providers. In so …
challenges confronting SMEs are affected by the emergence of smart fintech providers. In so …
Urban drone adoption: Addressing technological, privacy and task–technology fit concerns
Cutting-edge technologies are changing the operations of urban last-mile delivery. In
particular, innovative technologies, such as delivery drones, have shown promising results …
particular, innovative technologies, such as delivery drones, have shown promising results …