Banking fraud prevention and risk management are paramount in the modern financial
landscape, and the integration of Artificial Intelligence (AI) offers a promising avenue for …

To manage the trade-offs between exploration and exploitation, customer service
organizations typically choose a specific ambidexterity mode, such as structural separation …

The study aims at exploring the effect of artificial intelligence as measured by machine
learning capability and expert systems capability on patient satisfaction. As informant …

In the dynamic realm of banking, the advent of Artificial Intelligence (AI) has catalyzed a
transformative shift, redefining the paradigms of customer service and operational efficiency …

Objective: This study examines how collaborative public innovation, transformational
leadership, knowledge acquisition, employee competencies, innovative climate, and …

As e-commerce continues to grow in Nigeria, the use of artificial intelligence (AI) in
marketing has become increasingly important. However, there is limited research on how AI …

Modern technology has made it possible to provide consumers with customized messages
and products. The primary objective of this paper is to investigate the impact of AI-based …

The global Islamic finance industry has experienced significant growth in recent years,
establishing Islamic financial institutions (IFIs) as prominent players in the international …

This paper presents an in-depth review of the evolving impact of Artificial Intelligence (AI) in
the US banking sector, focusing on how AI technologies are revolutionizing various aspects …

Internet technology's worldwide success and adoption have provided organizations with
direct access to their constituents and customers. Especially, organizations relying on online …