Educational technologists have promised that great advances and improvements in learning
and instruction would occur on account of new and emerging technologies. Some of these …

Abstract The topic of Computer Supported Cooperative Work (CSCW) has attracted much
attention in the last few years. While the field is obviously still in the process of development …

Human error is cited over and over as a cause of incidents and accidents. The result is a
widespread perception of a'human error problem', and solutions are thought to lie in …

This paper will discuss three examples of use of scenarios in user-centred design. The
examples are from projects that the author has been involved with. Common to them are the …

This paper contributes to the development of an under-utilized area of focus for CSCW
research and design: history. The design and evaluation of technology, as practiced in the …

Contemporary literature is overflowing with technical terms defining various aspects of
computer-supported cooperative work. In the following chapter, we will introduce these …

Ethnography as a resource for design has been a topic of debate within Participatory Design
since the late 1980s when a group of anthropologically trained social scientists began …

Support for work practice is better conceptualised as support for activity taking place in a
multidimensional space than as prescription of temporal task sequences. The notion of …

This chapter is intended to provide an account of the psychology of networked learning for
the practical purpose of informing educational design decisions in this rapidly changing …

This paper addresses some of the divergences between social sciences, and proposes the
development of hybrid forms of participation in CSCW. It offers a critique of the theoretical …