Chatbots have been around for years and have been used in many areas such as medicine
or commerce. Our focus is on the development and current uses of chatbots in the field of …

In higher education, low teacher-student ratios can make it difficult for students to receive
immediate and interactive help. Chatbots, increasingly used in various scenarios such as …

Supporting student academic success has been one of the major goals for higher education.
However, low teacher-to-student ratio makes it difficult for students to receive sufficient and …

Chatbots such as ChatGPT are conversational agents that play an important role in many
sectors. They are highly sophisticated artificial intelligence (AI) agents increasingly …

Abstract Smart Personal Assistants (SPA) fundamentally influence the way individuals
perform tasks, use services and interact with organizations. They thus bear an immense …

The field of Human-Computer Interaction (HCI) aims at securing a lasting impact for
technology-based interventions in the context of social inequities. Increasingly, HCI scholars …

The field of Computer-Supported Cooperative Work (CSCW) has long recognized a socio-
technical gap complicating the design of technologies that can sustainably meet social …

Small businesses are being encouraged to use digital technologies more than ever before.
However, the greater emphasis on technology adoption puts underserved minority business …

Featured Application Increase vaccination motivation, self-efficacy, and vaccination
behavioral intention by using Child Vaccination Chatbot. Abstract The decreased rate of …

Introduction Mental health issues have been on the rise among children and adolescents,
and digital parenting programs have shown promising outcomes. However, there is limited …