Hallmarks and potential pitfalls of customer‐and consumer engagement scales: A systematic review

LD Hollebeek, M Sarstedt, C Menidjel… - Psychology & …, 2023 - Wiley Online Library
Multiple scales measuring a customer's, or consumer's, engagement (CE) with a brand or
specific brand elements (eg, advertising/social media content) have been proposed in the …

Accounting for uncertainty in the measurement of unobservable marketing phenomena

EE Rigdon, M Sarstedt - Measurement in Marketing, 2022 - emerald.com
The assumption that a set of observed variables is a function of an underlying common
factor plus some error has dominated measurement in marketing and the social sciences in …

Rolling up our sleeves and pulling up our socks: A critical review of safety culture definitions and measures, and innovative ways to move the field forward

TW Casey, X Hu, C Reid, PA Tran… - … of Research Methods …, 2022 - elgaronline.com
Despite Schein's warning, safety culture continues to generate significant academic inquiry
(Bye et al., 2020) and is responsible for a great amount of activity in the industrial consulting …

Retorno a las bases: marcos conceptuales para la formación de pregrado de psicólogos y psicólogas en Chile

L Rehbein, P Boero, A Concha-Salgado… - …, 2023 - analesdearquitectura.uc.cl
El estudio buscó identificar un compendio conceptual básico para quienes completen su
formación de pregrado, en cualquier carrera de psicología impartida en Chile. Este esfuerzo …

A Framework for Evaluating and Creating Formal Conceptual Definitions: A Concept Explication Approach for Scale Developers

S Miller - The Sage Handbook of Survey Development and …, 2023 - torrossa.com
One of the first steps of scale development should be to identify a parsimonious, useful,
adequate, and precise conceptual definition or propose a conceptual definition that …

The Impact of a Project Management Approach on Micro-Businesses in Achieving Strategic Goals

KM Lowe - 2024 - digitalcommons.liberty.edu
This flexible case study delves into the challenges micro-businesses in Ontario face, where
the informal nature of operations and unique goal-setting processes are seen as obstacles …

[PDF][PDF] Survey Development and Application

LR Ford, TA Scandura - 2023 - researchgate.net
At Sage we take sustainability seriously. Most of our products are printed in the UK using
responsibly sourced papers and boards. When we print overseas we ensure sustainable …

Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchers

LD Hollebeek, M Sarstedt, C Menidjel… - Marketing Intelligence …, 2024 - emerald.com
Purpose Prior research has proposed a number of scales measuring the customer
experience (CX), which tend to conceptualize and operationalize CX differently, raising …

[PDF][PDF] Back to Basics: Conceptual Frameworks for the Undergraduate Training of Psychologists in Chile Retorno a las Bases: Marcos Conceptuales para la Formación …

L Rehbein, P Boero, A Concha-Salgado, MP Godoy… - teologiayvida.uc.cl
El estudio buscó identificar un compendio conceptual básico para quienes completen su
formación de pregrado, en cualquier carrera de psicología impartida en Chile. Este esfuerzo …

[PDF][PDF] Retorno a las Bases: Marcos Conceptuales para la Formación de Pregrado de Psicólogos y Psicólogas en Chile Back to Basics: Conceptual Frameworks for …

L Rehbein, P Boero, A Concha-Salgado, MP Godoy… - redae.uc.cl
El estudio buscó identificar un compendio conceptual básico para quienes completen su
formación de pregrado, en cualquier carrera de psicología impartida en Chile. Este esfuerzo …