The rapid development of online grocery retailing demands a deep understanding of the
factors that influence customer purchasing decisions. This research aims to analyze the …

One way to maintain business continuity in the midst of intense competition is to maintain
customer satisfaction. Product diversity is considered important here because the more …

Amidst the intense competition in the petrochemical industry, the determinants of
sustainable customer loyalty remain underexplored. This study investigates the factors …

Purpose Business-society relations have weakened in recent years due to evidence of
greenwashing and misleading corporate social responsibility (CSR) practices, resulting in a …

This study analyses corporate social responsibility (CSR) with consumer loyalty in the
banking industry. Specifically, our study empirically demonstrates the mediating role of …

HERNANDEZ, María F.; AGUADO, Luis F. y DUQUE, Henry. Índice de pobreza energética
multidimensional por regiones para Colombia, ipem_rc 2013. Revista de coyuntura y …

This study aims to assess the impact of mobile service quality on customer repurchase
intention in Indonesia's food and beverage mobile applications. The research identifies key …

This study aimed to analyze how the quality of the product, how customers feel about the
product's value, and the quality of service provided by IndiHome affect whether customers …

Penelitian ini dilakukan untuk memprediksi repurchase intention melalui s-commerce cues
(reliability dan responsiveness) dan customer satisfaction sebagai variabel mediasi …

The purpose of this study was to analyze the role of customer satisfaction in mediating the
effect of responsiveness on repurchase intention through Tokopedia in Denpasar and …