When unethical practices harm relationship outcomes: testing the influence of consumer-perceived unethical behaviour on trust and satisfaction in the banking sector

EB Kanyurhi, D Bugandwa Mungu Akonkwa… - International Journal of …, 2024 - emerald.com
Purpose The study has two objectives:(1) expand our knowledge of the relationship
between unethical behaviour and both trust and satisfaction and (2) demonstrate that …

Is there any excuse for wrongdoing? The moderating role of perceived reasons for bank irresponsibility in blame appraisal and WOM recommendations

G Zasuwa - Social Responsibility Journal, 2024 - emerald.com
Purpose This study aims to outline the role of causal attributions in consumer responses to
irresponsible corporate behaviour. Specifically, this paper presents a moderated mediation …

Two sides of the same coin: EU financial regulation and private law

OO Cherednychenko - European Business Organization Law Review, 2021 - Springer
Today, legislators, courts, financial regulators and other actors at the EU and national level
face major new challenges in safeguarding public and private interests in an increasingly …

An analysis of Finnish debtors who defaulted in 2014–2016 because of unsecured credit products

K Majamaa, AR Lehtinen - Journal of Consumer Policy, 2022 - Springer
Consumer credit has become an important element of the economy despite the negative
effects: Over-indebtedness has wide-ranging repercussions affecting consumers and society …

Highways to hell? Paths towards the formal financial exclusion: Empirical lessons of the households from Northern Hungary

M Gosztonyi, D Havran - The European Journal of Development Research, 2021 - Springer
Whenever a household faces lack of banking payment services and access to funding, it
often constraints their everyday activities and the chance to avail the financial services …

Macroprudential policy, house price fluctuation and household consumption

Y Qi, H Qin, P Liu, J Liu, S Raslanas… - … Development of Economy, 2022 - jest.vgtu.lt
House purchasing has become an important asset allocation choice for most families in
China. House price fluctuation is also one of the important factors that leads to systematic …

[HTML][HTML] Недобросовестная коммерческая практика (мисселинг) как барьер для ESG-трансформации российского банковского бизнеса

АВ Канаев, ОА Канаева - Вестник Санкт-Петербургского …, 2022 - cyberleninka.ru
Статья посвящена малоизученному феномену современной финансовой системы,
получившему название «мисселинг», который представляет собой ряд …

On the Bumpy Road to Responsible Lending in the Digital Marketplace: The New EU Consumer Credit Directive

OO Cherednychenko - Journal of Consumer Policy, 2024 - Springer
On 18 October 2023, the EU adopted the long-awaited New Consumer Credit Directive. This
directive will replace the 2008 Consumer Credit Directive which has been criticized for two …

Financialization and Sustainable Credit: Lessons from Non-Intermediated Transactions?

Y Svetiev, E Dermineur, U Kolanisi - Journal of Consumer Policy, 2022 - Springer
Does increasing access to finance promote human flourishing? And if so, are there
pathways to sustainable credit and finance in the face of the perceived excesses of …

Compensation and Socio-Economic Status of Borrowers in Foreclosure: Evidence from Swedish Micro-data

M Lundholm - Journal of consumer policy, 2021 - Springer
Proper compensation during foreclosure is essential to any effort to protect borrowers as
consumers. However, the effectiveness of consumer protection and other safety nets during …