Mapping service quality in hospitality industry: A case through SERVQUAL
RK Chaturvedi - Asian Journal of Management, 2017 - indianjournals.com
This article focuses on developing an appropriate research framework to assess service
quality and customer satisfaction in hospitality industry. The required data were collected …
quality and customer satisfaction in hospitality industry. The required data were collected …
Analyzing the Aftermath of PSB Micro Service Portal Implementation in India
A Agarwal, RK Chaturvedi… - Asian Journal of …, 2021 - indianjournals.com
'PSB Portal'is a micro-service digital platform which primarily connects funding needs of
Micro, Small and Medium Enterprises (MSMEs) to Banks for business. It is a strategic …
Micro, Small and Medium Enterprises (MSMEs) to Banks for business. It is a strategic …