This paper presents the literature review of studies published in 2004-2014 (Web 2.0 period)
in the area of consumer online trust. Based on the content analysis of 138 papers, this study …

Microblogging forums (eg, Twitter) have become a vibrant online platform for exchanging
stock‐related information. Using methods from computational linguistics, we analyse roughly …

Customers often evaluate products at brick-and-mortar stores to identify their “best-fit”
product but buy it for a lower price at a competing online retailer. This free-riding behavior by …

Online communities provide a social sphere for people to share information and knowledge.
While information sharing is becoming a ubiquitous online phenomenon, how to ensure …

Unmanned aerial vehicles (UAVs) have brought numerous potentials to establish flexible
and reliable emergency networks in disaster areas when terrestrial communication …

Risk relief services (RRSs), as complementary to online trust promoting services, are
becoming versatile options for risk reduction in online consumer-to-consumer auctions. In …

Online merchant rating is an important determinant of online merchant success, and plays
an essential role in building consumer trust. Based on a rich data set collected from Yahoo's …

Vehicular networks are vulnerable to various attacks from malicious vehicles or
infrastructures within a network. The collaborative misbehavior detection system can be …

Prior works offer compelling evidence that, on the demand side of the market, user-
generated online product reviews play a very important role in informing consumers' …

This paper delves into the importance of understanding the psychological and cognitive
factors that play a vital role in individuals' decision-making and behaviour when it comes to …