A Chabot is a conversational intelligent agent that has the capability of engaging in human-
like interaction with its users. A lot of chatbots have been developed, but to the best of our …

Integrated reporting is essential for businesses to communicate long-term value creation.
Despite growing interest, little research has examined AI technologies like chatbots in …

Chinese cosmetics industry has made a major contribution to the Asian beauty and personal
care market growth through e [1] commerce, digitalization and online interaction to maximize …

In our society today, most sectors are digitizing and automating their processes for efficiency.
Human labour has become obsolete as a result of the disruption of labour markets brought …

Artificial intelligence technology (AI) is an array of computer technologies that provide
machines with human-like abilities in perception, action, and cognition. It can mimic human …

En esta tesis se trabaja sobre la problemática identificada como la falta de integración de
los datos recolectados en los sistemas de gestión, los cuales dificultan la recolección …

Many businesses are now embracing self-service customer support such as conversational
AI chatbots. However, most chatbots are internet dependent as they are embedded on …

Artificial Intelligent chatbots are increasingly replacing human chat service agents because
of bot's ability to communicate with humans through natural language and artificial …

Background: Current developments around digital technologies are emerging and are also
part of the digital transformations around customer contact centers where conversational …