Service robot implementation: a theoretical framework and research agenda

D Belanche, LV Casaló, C Flavián… - The Service Industries …, 2020 - Taylor & Francis
Service robots and artificial intelligence promise to increase productivity and reduce costs,
prompting substantial growth in sales of service robots and research dedicated to …

Unveiling the complexity of consumers' intention to use service robots: An fsQCA approach

SHW Chuah, ECX Aw, D Yee - Computers in Human Behavior, 2021 - Elsevier
Despite the growing body of research exploring factors associated with service robot
adoption, the existing comprehension of this emerging technology remains largely …

Consumers' technology-facilitated brand engagement and wellbeing: Positivist TAM/PERMA-vs. Consumer Culture Theory perspectives

LD Hollebeek, R Belk - International Journal of Research in Marketing, 2021 - Elsevier
In recent years, growing attention has been devoted to consumer engagement with brands
through emerging technological (eg, social media/artificial intelligence-based) platforms …

From homo sapiens to homo superior? Wearable robotics as the platform for transhumanist marketing

M Mende, SM Noble, T Sugar - Journal of the Academy of Marketing …, 2023 - Springer
This commentary merges perspectives from robotics engineering with marketing to achieve
two goals: First, the commentary briefly illustrates how wearable robotics are likely to affect …

Understanding retail exclusion and promoting an inclusive customer experience at transforming service encounters

FC Lu, J Sinha - Journal of Consumer Affairs, 2023 - Wiley Online Library
The authors review the marketing practices likely to make customers feel excluded (ignored
or rejected) and analyze the potency of retail exclusion in the transforming service …

High Art Down Net: Art Museums on Social Media.

Y Chen, C Bondu - International Journal of the Inclusive …, 2023 - search.ebscohost.com
The growing use of social media (SM) indicates a potentially effective new platform for art
museums to communicate with social network users. By conducting interviews with fans and …

[PDF][PDF] Tech versus Touch: Wat verkiest de klant?

I Vanoppen - 2022 - documentserver.uhasselt.be
Faculteit Bedrijfseconomische Wetenschappen master in de toegepaste economische
wetenschappen 2021 2022 Page 1 Faculteit Bedrijfseconomische Wetenschappen master in …

АНТРОПОРИТМИКА РАЗВИТИЯ АРХЕТИПОВ ЧЕЛОВЕКА В СОЦИОТЕХНИЧЕСКОМ ЛАНДШАФТЕ

МВ Артеменко - НАУЧНЫЕ ИССЛЕДОВАНИЯ И ИННОВАЦИИ, 2021 - elibrary.ru
Развитие современного общества характеризуется полимодальными
биффуркационными процессами поиска новых аттракторов в различных аспектах …