Determinants of students' perceived learning outcome and satisfaction in online learning during the pandemic of COVID-19

H Baber - Journal of Education and e-learning Research, 2020 - papers.ssrn.com
The COVID-19 pandemic has disrupted the normal functioning of various activities across
the world, including learning and education. The shift towards online education during the …

Examining the moderating effect of perceived benefits of maintaining social distance on e-learning quality during COVID-19 pandemic

C Saxena, H Baber, P Kumar - Journal of Educational …, 2021 - journals.sagepub.com
Technology has influenced every aspect of our living, and education is not an exception.
During the current pandemic period of COVID-19, the latent motive of maintaining social …

Interval valued intuitionistic fuzzy AHP-WASPAS based public transportation service quality evaluation by a new extension of SERVQUAL Model: P-SERVQUAL 4.0

E Tumsekcali, E Ayyildiz, A Taskin - Expert Systems with Applications, 2021 - Elsevier
Abstract Service quality is one of the most important factors that increase the use of public
transportation, especially in metropolitan cities such as Istanbul. When evaluating service …

[PDF][PDF] Hedonic shopping motivation and impulse buying: the effect of website quality on customer satisfaction

B Widagdo, K Roz - The Journal of Asian Finance, Economics and …, 2021 - researchgate.net
The sophistication of technology information has led to a series of innovative activities in the
economy, particularly in buying and selling products and services both conventionally and …

[HTML][HTML] Internet banking adoption under technology acceptance model—evidence from Cambodian users

B Ly, R Ly - Computers in Human Behavior Reports, 2022 - Elsevier
The Cambodian banking sector has experienced significant growth in recent years due to
macroeconomic stability and an investment-friendly policy. Similarly, using internet banking …

The effect of corporate communication and service quality on customer loyalty and satisfaction in sharia banking

A Lubis, R Dalimunthe, Y Absah… - The Journal of Asian …, 2021 - koreascience.kr
This study aims to analyze the effect of corporate communication and service quality on
loyalty mediating satisfaction. The population of this study is 384 Islamic bank customers in …

[PDF][PDF] The effect of COVID-19 pandemic on the adoption of Internet banking in Indonesia: Islamic bank and conventional bank

H Sudarsono, RNI Nugrohowati… - The Journal of Asian …, 2020 - academia.edu
This study aims to examine the effect of perceived usefulness (PU), perceived ease of use
(PEU), trust (TR), subjective norm (SN), and attitude (AT) on customer's Intention to Adopt …

Service quality perception and customer satisfaction in Islamic banks of Oman

N Alam, HA Al-Amri - The Journal of Asian Finance, Economics and …, 2020 - koreascience.kr
Abstract Service quality of any institution is a pull factor for attracting and retaining the
customer. The present study examines the customer satisfaction level toward the quality of …

Examining the intentions to use crowdfunding platform-an extended technology acceptance model

H Baber - International Journal of Services, Economics and …, 2021 - inderscienceonline.com
Crowdfunding has emerged as an alternative financing tool in recent years. The growth of
crowdfunding platforms is a clear elucidation of its acceptance by the people involved in …

[PDF][PDF] Causal Relationship between e-service quality, online trust and purchase intentions on Lazada Group, An Asia's Leading E-commerce Platform

C Ruanguttamanun, J Peemanee - Journal of Distribution …, 2022 - researchgate.net
Abstract Purpose: The Covid-19 pandemic has accelerated and triggered changes in online
shopping especially in an emerging market. This paper develops a modification of …