Background There is a need to systematically identify and summarize the contemporary
theories and theoretical frameworks used for co-creation, co-design and co-production in …

As has been argued elsewhere, the model of public service management (the New Public
Management, or NPM) that dominated public service reform since the late 1970s to the …

Purpose Despite the abundance of research in open innovation, few contributions explore it
at inter-organizational level, and particularly with a focus on healthcare ecosystem …

This paper claims how the parallel evolution of the conception of services and of Design for
Services toward more transformational aims, would require a collective reflection on and …

This paper draws on the theoretical framework based on social innovation determinants to
analyze how and to what extent the recent and self-organized initiatives for food …

I finished writing this book during a five-week research leave in New York. The apartment we
stayed in was located in a 'not so gentrified'part of Brooklyn. Being confronted with the raw …

Milestones have become an important formative component of the accreditation system for
graduate medical education (GME) in the United States. The Next Accreditation System …

Co-production is associated with the expanding role that citizens and other third-party actors
assume in the development and delivery of public services. While there are benefits to co …

The Milestones have become an important formative component of the ACGME current
accreditation model for graduate medical education (GME) in the United States. This …

Sustainable service design is vital for customer satisfaction and for meeting stakeholders'
requirements. However, despite its significance, there appears to be two significant gaps in …