Recent advances in deep learning based dialogue systems: A systematic survey

J Ni, T Young, V Pandelea, F Xue… - Artificial intelligence review, 2023 - Springer
Dialogue systems are a popular natural language processing (NLP) task as it is promising in
real-life applications. It is also a complicated task since many NLP tasks deserving study are …

A survey on conversational recommender systems

D Jannach, A Manzoor, W Cai, L Chen - ACM Computing Surveys …, 2021 - dl.acm.org
Recommender systems are software applications that help users to find items of interest in
situations of information overload. Current research often assumes a one-shot interaction …

Conversational agents: Goals, technologies, vision and challenges

M Allouch, A Azaria, R Azoulay - Sensors, 2021 - mdpi.com
In recent years, conversational agents (CAs) have become ubiquitous and are a presence in
our daily routines. It seems that the technology has finally ripened to advance the use of CAs …

A survey on dialogue systems: Recent advances and new frontiers

H Chen, X Liu, D Yin, J Tang - Acm Sigkdd Explorations Newsletter, 2017 - dl.acm.org
Dialogue systems have attracted more and more attention. Recent advances on dialogue
systems are overwhelmingly contributed by deep learning techniques, which have been …

A survey on retrieval-augmented text generation

H Li, Y Su, D Cai, Y Wang, L Liu - arXiv preprint arXiv:2202.01110, 2022 - arxiv.org
Recently, retrieval-augmented text generation attracted increasing attention of the
computational linguistics community. Compared with conventional generation models …

Biomedical question answering: a survey of approaches and challenges

Q Jin, Z Yuan, G Xiong, Q Yu, H Ying, C Tan… - ACM Computing …, 2022 - dl.acm.org
Automatic Question Answering (QA) has been successfully applied in various domains such
as search engines and chatbots. Biomedical QA (BQA), as an emerging QA task, enables …

Modeling multi-turn conversation with deep utterance aggregation

Z Zhang, J Li, P Zhu, H Zhao, G Liu - arXiv preprint arXiv:1806.09102, 2018 - arxiv.org
Multi-turn conversation understanding is a major challenge for building intelligent dialogue
systems. This work focuses on retrieval-based response matching for multi-turn conversation …

KBot: a Knowledge graph based chatBot for natural language understanding over linked data

A Ait-Mlouk, L Jiang - IEEE Access, 2020 - ieeexplore.ieee.org
With the rapid progress of the semantic web, a huge amount of structured data has become
available on the web in the form of knowledge bases (KBs). Making these data accessible …

Software-based dialogue systems: survey, taxonomy, and challenges

Q Motger, X Franch, J Marco - ACM Computing Surveys, 2022 - dl.acm.org
The use of natural language interfaces in the field of human-computer interaction (HCI) is
undergoing intense study through dedicated scientific and industrial research. The latest …

A survey on evaluation methods for chatbots

W Maroengsit, T Piyakulpinyo, K Phonyiam… - Proceedings of the …, 2019 - dl.acm.org
Nowadays chatbots have been widely adopted in many industries to automatically answer
users' questions and requests via chat interfaces. While it has become much easier to …