Carsharing: a systematic literature review and research agenda

B Nansubuga, C Kowalkowski - Journal of Service Management, 2021 - emerald.com
Purpose Following the recent surge in research on carsharing, the paper synthesizes this
growing literature to provide a comprehensive understanding of the current state of research …

An update on customer value: state of the art, revised typology, and research agenda

S Leroi-Werelds - Journal of Service Management, 2019 - emerald.com
Purpose The context of marketing and service research is rapidly changing as a result of
advances in academic research and business practice. This has implications for our …

Resilience building in service firms during and post COVID-19

A Huang, M Farboudi Jahromi - The Service Industries Journal, 2021 - Taylor & Francis
The COVID-19 pandemic has affected millions of service firms worldwide; therefore, they
must be resilient during these uncertain economic times. This paper develops a new …

Access-based services as substitutes for material possessions: the role of psychological ownership

MP Fritze, A Marchand, AB Eisingerich… - Journal of Service …, 2020 - journals.sagepub.com
Access-based services (ABS)—in which consumers do not physically own material goods
but gain access to services by registering with the provider—have risen in popularity as an …

Financial inclusion through digitalisation: Economic viability for the bottom of the pyramid (BOP) segment

S Gupta, RP Kanungo - Journal of Business Research, 2022 - Elsevier
The bottom of the pyramid (BOP) in every developing and frontier economy represents a
largely untapped segment of the market that is excluded from formal financial markets …

Buy, lease, or share? Consumer preferences for innovative business models in the market for electric vehicles

Y Huang, L Qian, D Soopramanien, D Tyfield - … Forecasting and Social …, 2021 - Elsevier
Although business models are critical to the successful market penetration and diffusion of
sustainable innovations, little is known about consumer preferences for adopting electric …

Shared consumption and its determinants: A systematic literature review and future research agenda

SA Khalek, A Chakraborty - International Journal of Consumer …, 2023 - Wiley Online Library
Shared consumption is rapidly evolving as a potential alternative consumption paradigm
and hence gaining increased scholarly attention. In the last 5 years, there has been an …

Access or collaboration? A typology of sharing economy

SA Khalek, A Chakraborty - Technological Forecasting and Social Change, 2023 - Elsevier
Being an emergent concept, sharing economy (SE) lacks granularity in its conceptualization.
This study offers a typology to delineate the boundaries of this phenomenon and thereby …

Social sustainability at the BOP through building inclusive social capital: A case study of Drishtee

V Pillai, M Pandey, B Bhatt - Sharing Economy at the Base of the Pyramid …, 2021 - Springer
In this chapter, we explore the role of sharing economy platforms in providing sustainable
and equitable solutions to poverty. While the research on sharing economy has increased …

Resourcing and value creation: A case of sharing economy model at the base of the pyramid

M Pandey, M Bhati, DM Shukla, I Qureshi - … economy at the base of the …, 2021 - Springer
This study examines the characteristics and resourcing activities of community-based
sharing economy models at the base of the pyramid (BoP) through a case study of two …