Customer loyalty has become a real concern in the Islamic finance industry, instigating a
comprehensive review of studies on this topic. Thus, this study presents a systematic …

The purpose of this study is to consider the events leading to the development of modern
accounting standards for Islamic banks and, thereafter, to consider the accounting process …

Purpose This study aims to test the empirical Islamic bank customer loyalty model with the
perspective of mosques as customers. Design/methodology/approach The type of research …

Purpose: This study aims to analyze the effect of service quality on loyalty mediated by
customer satisfaction and trust. A total of 215 Islamic bank customers in the study area were …

This research examined the factors that affect customer satisfaction and switching behavior
in the post-merger of the state-owned Islamic banks in Indonesia. Data were collected by …

Purpose This study aims to investigate the impact of trust in the metaverse on the Islamic
banking sector, particularly in facilitating market success. Additionally, it seeks to explore the …

Purpose This study aims to examine the role of religion on Indonesia'Muslim consumers'
emotional bonding and loyalty. Design/methodology/approach The sample consists of 505 …

Purpose The purpose of this study is to investigate possible drivers of loyalty amongst
Islamic banking customers in Gauteng, South Africa. We ponder the relationships of service …

Purpose This paper aims to investigate the effect of product offering and other service quality
(SQ) dimensions on the satisfaction of the customers of both Islamic and conventional …

Purpose The main issue is whether customers prefer convenience over Shariah compliance
or the opposite when they decide their Islamic banking needs. The purpose of this paper is …