Care-based relationship management during remote work in a crisis: Empathy, purpose, and diversity climate as emergent employee-organization relational …

H Steenkamp, GS Dhanesh - Public Relations Review, 2023 - Elsevier
This study examined the relational maintenance strategies employed by organizations to
maintain relationships with employees over remote/hybrid work in a crisis. Thirteen in-depth …

Examining consumer attitudes toward CSR and CSA messages

H Overton, JK Kim, N Zhang, S Huang - Public Relations Review, 2021 - Elsevier
This study conducts a 2 (message type: CSR vs. CSA) x 2 (source: company vs. nonprofit
organization) factorial online experiment to examine impacts on individuals' attitude …

Measuring consumer digital engagement and political consumerism as outcomes of corporate political advocacy

L You, L Hon - Public Relations Review, 2022 - Elsevier
Given the need for more research into consumer digital engagement in response to
corporate political advocacy (CPA) within the public relations body of knowledge, this study …

Triadic public-company-issue relationships and publics' reactions to corporate social advocacy (CSA): An application of balance theory

H Rim, H Xu, C Dong - Journal of Public Relations Research, 2022 - Taylor & Francis
Drawing from balance theory, this study examines how publics respond to CSA in terms of
their identification with the company and attitude toward the company depending on their …

Should businesses take a stand? Effects of perceived psychological distance on consumers' expectation and evaluation of corporate social advocacy

H Xu, E Lee, H Rim - Journal of Marketing Communications, 2022 - Taylor & Francis
Nowadays companies are increasingly engaging in social-political issues. In light of the
Construal Level Theory, this study examined the polarizing/depolarizing effects of perceived …

Understanding Polarized Reactions to Sport CSR and Sustainability Communication on Social Media Through Dialogic Openness

VS Harrison, W Seaton, C White - Management …, 2024 - journals.sagepub.com
Dialogic openness suggests that organizations should employ an agonistic approach to
conversation, discussion, and listening when communicating with activist groups. This study …

The effects of leadership in corporate social advocacy on positive employee outcomes

SU Yang, M Kang, Y Kim, E Lee - Journal of Public Relations …, 2022 - Taylor & Francis
Despite the growing attention to corporate social advocacy in the extant literature, little
empirical research has examined the effects of corporate social advocacy in the context of …

Should relationships be at the heart of public relations? A meta-analysis of the antecedents and consequences of organization-public relationships

X Ma, L Ma, BF Liu - Public Relations Review, 2023 - Elsevier
Organization-public relationships (OPRs) have been central to public relations theorizing for
decades. Guided by Broom et al.'s (1997) foundational three-stage model of OPRs, this …

Publics' views of corporate social advocacy initiatives: Exploring prior issue stance, attitude toward a company, and news credibility

SY Lee, S Chung - Management Communication Quarterly, 2023 - journals.sagepub.com
Corporate social advocacy (CSA) has emerged to promote change on social issues in
response to publics' expectations and demands, but how different publics might respond to …

Shared virtual reality experiences during the COVID-19 pandemic: Exploring the gratifications and effects of engagement with immersive videos

Y Cheng, Y Wang, W Zhao - International Journal of Environmental …, 2022 - mdpi.com
The coronavirus (COVID-19) pandemic and recent economic recession have been
impacting many people's mental health. The experience of social distancing created new …