Online reviews of the products by consumers are very important to organizations as well as
to prospective consumers. Ideally, online reviews by consumers should be an accurate and …

В монографии представлен теоретико-методологический анализ социально-
психологических аспектов глобальных рисков (природных, технологических …

Electronic word-of-mouth (eWOM) is a key source of information for consumers and is also a
vitally important source of value to business and website owners. In this study, we …

Purpose The purpose of this study is to conduct a systematic study of important research
trends and published electronic word of mouth (eWOM) studies over the past 20 years in the …

Consumers rely on online reviews because they deem information from a third party to be
more credible than promotional communications. Unfortunately, not all online reviews are …

The issue of fake online reviews is increasingly relevant due to the growing importance of
online reviews to consumers and the growing frequency of deceptive corporate practices. It …

Beliefs in conspiracy theories, generally considered to be a unidimensional construct, are
associated with negative outcomes. The existing measures of conspiracy theory beliefs have …

Social media enable organizations in crisis to communicate regularly about crisis events to
the public. Furthermore, consumers have the opportunity to respond to the organization's …

The online reviews literature has tended to focus on exploring perspectives such as the
recipient's attitude, reviews' message-based factors, reviews' trustworthiness, and hotel …

This study attempted to explore the boundary conditions of trust transfer in the online-to-
offline commerce context, which is overlooked in prior research. In Study 1, cross-sectional …