The Determinant of Customer Satisfaction that Gives the Effect of Word of Mouth in PT. BPR...

[PDF] ajhssr.com

[PDF][PDF] Building a customer loyalty through service quality mediated by customer satisfaction

R Lesmana, A Sutarman, N Sunardi - American Journal of Humanities …, 2021 - ajhssr.com
The aims of this research is to determine the effect of service quality on customer loyalty
mediated bycustomer satisfaction in tourism visited KepulauanSeribu, Jakarta. Research …
被引用次数：90 相关文章 所有 4 个版本

Antecedents of customer loyalty and word of mouth: A study on consumer durables in emerging economies

NK Upamannyu, S Rajput… - FIIB Business Review, 2023 - journals.sagepub.com
In the era of Marketing 4.0, where customers and companies interact online as well as
offline, an immense need to understand the actions and reactions of a potential customer is …
被引用次数：13 相关文章 所有 4 个版本
[PDF] unmas.ac.id

When satisfaction is not enough to build a word of mouth and repurchase intention

I Kusuma, NNW Yasmari, AAP Agung… - APMBA (Asia Pacific …, 2021 - eprints.unmas.ac.id
This study aims to measure the impact of service quality on word of mouth (WOM) and
repurchase intention mediated by customer satisfaction. Design/methodology/approach …
被引用次数：9 相关文章 所有 4 个版本
[PDF] revistagesec.org.br

Fidelização de consumidores em companhias seguradoras: uma análise com Equações Estruturais

LR Farias, M Cieslak, MK Akuomani… - Revista de Gestão e …, 2023 - ojs.revistagesec.org.br
Este artigo apresenta uma considerável e atual revisão da literatura sobre satisfação e
consequentemente a fidelização de clientes em companhias seguradoras, bem como …
相关文章 所有 5 个版本

Fidelização de consumidores em companhias seguradoras: uma análise com Equações Estruturais.

L Rogério Farias, M Cieslak… - GeSec: Revista de …, 2023 - search.ebscohost.com
Este artigo apresenta uma considerável e atual revisão da literatura sobre satisfação e
consequentemente a fidelização de clientes em companhias seguradoras, bem como …
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[PDF] universitasputrabangsa.ac.id

PENGARUH FUNCTIONAL QUALITY DAN CORPORATE IMAGE TERHADAP WORD OF MOUTH COMMUNICATION DIMEDIASI CUSTOMER SATISFACTION PADA …

R Ridho - 2020 - eprints.universitasputrabangsa.ac.id
Tujuan penelitian ini adalah untuk menganalisis pengaruh functional quality dan corporate
image terhadap word of mouth communication dimediasi customer satisfaction pada …
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