Purpose Consumer behavior, in the context of general insurance, is worth exploring to
formulate growth strategies for insurance sector in India in light of the proposed structural …

Economic performance of insurance companies is the outcome of customer's satisfaction
and their perception on service quality of the insurance service provider. The present study …

This study examines the impact of liberalisation on the Indian insurance industry by
examining it in terms of its efficiency characterised by functional performance. Data of 552 …

The objective of this study was to check the 'Personal Factors' Influencing Purchase
Decision Making among health insurance policy holders in India. Data was collected …

Abstract The study'Banking services: Customer expectations and perceptions' attempts to
analyse the gulf in service quality of public and private sector banks in terms of customers' …

Life Insurance is becoming the fastest growing sector in India since 2000 as Indian
government allowed private players to enter in Indian insurance market and allowed Foreign …

The large population base and huge untapped market make life insurance industry a big
opportunity area in India for national as well as foreign investors. According to the World …

Delivering of quality services to the customers has become an indispensable factor for
success and survival in today's competitive insurance environment. The post-liberalized …

The current objective of insurance industry is to retain the customers and to provide quality
service since the customer satisfaction is achieved. Customer satisfaction is very important …

Insurance sector plays a very important role in the development of any economy also, as it
provides long term funds for infrastructure development and at the same time strengthens …