Purpose The purpose of this paper is to identify the factors determining students' attitude toward using newly emerged artificial intelligence (AI) tool, Chat Generative Pre-Trained …
Easy access to the Internet, smartphones, and mobile-based banking change customer shopping intentions. As a crucial component of financial technology (Fintech), mobile wallets …
AT Esawe - Spanish Journal of Marketing-ESIC, 2022 - emerald.com
Purpose This study aims to investigate the factors that influence behavioral intention (BI) and usage of e-wallets by extending the unified theory of acceptance and use of technology …
While adopting chatbots powered by artificial intelligence could enhance knowledge sharing, it also causes challenges due to the “dark side” of these agents. However, research …
This study aims to investigate the determinants of intention to use e-wallets. Drawing on the technology acceptance model (TAM), the conceptual framework was developed. The study …
The advancement of e‐wallet systems, including Alipay, has led consumers to embrace digital payment with financial technologies. Yet, limited research focused on the usage of e …
DK Maduku, P Thusi - Journal of Retailing and Consumer Services, 2023 - Elsevier
Mobile shopping innovation success rests on consumers using the innovation repeatedly. Research has addressed consumers' initial acceptance of this innovation. However, studies …
This empirical study uses signaling theory to develop a model to investigate the interrelationships between complaint handling, perceived Justice, customer forgiveness …
This study investigates how financial literacy and behavioral traits affect the adoption of electronic payment (ePayment) services in Japan. We construct a financial literacy index …