Trusting automation: Designing for responsivity and resilience

EK Chiou, JD Lee - Human factors, 2023 - journals.sagepub.com
Objective This paper reviews recent articles related to human trust in automation to guide
research and design for increasingly capable automation in complex work environments …

Moral views of market society

M Fourcade, K Healy - Annu. Rev. Sociol., 2007 - annualreviews.org
Upon what kind of moral order does capitalism rest? Conversely, does the market give rise
to a distinctive set of beliefs, habits, and social bonds? These questions are certainly as old …

The Coronavirus crisis in B2B settings: Crisis uniqueness and managerial implications based on social exchange theory

RM Cortez, WJ Johnston - Industrial Marketing Management, 2020 - Elsevier
The current Coronavirus crisis is having disastrous effects for most B2B firms around the
world. The decline in sales provokes intra-organizational and inter-organizational tension …

The structure of reciprocity

LD Molm - Social psychology quarterly, 2010 - journals.sagepub.com
Reciprocity is one of the defining features of social exchange and social life, yet exchange
theorists have tended to take it for granted. Drawing on work from a decade-long theoretical …

Building solidarity through generalized exchange: A theory of reciprocity

LD Molm, JL Collett… - American journal of …, 2007 - journals.uchicago.edu
Despite the prevalence of generalized exchange in social life, few studies have investigated
the classic anthropological prediction that generalized (indirect) exchange produces greater …

Social exchange and micro social order

EJ Lawler, SR Thye, J Yoon - American sociological review, 2008 - journals.sagepub.com
This study uses an affect theory of social exchange (Lawler 2001) to investigate how and
when network structures generate “micro social orders.” Micro social order entails recurrent …

The value of reciprocity

LD Molm, DR Schaefer… - Social Psychology …, 2007 - journals.sagepub.com
The value of reciprocity in social exchange potentially comprises both instrumental value
(the value of the actual benefits received from exchange) and communicative or symbolic …

Where do intra-organizational advice relations come from? The role of informal status and social capital in social exchange

F Agneessens, R Wittek - Social Networks, 2012 - Elsevier
Social status and social capital frameworks are used to derive competing hypotheses about
the emergence and structure of advice relations in organizations. Although both approaches …

First-year preschool and kindergarten teachers: Challenges of working with parents.

S Mahmood - School community journal, 2013 - ERIC
The significance of relationships between the parents and teachers of preschool and
kindergarten children is well established. Teachers and schools are presumed to be …

Lay theories of networking: How laypeople's beliefs about networks affect their attitudes toward and engagement in instrumental networking

K Kuwabara, CA Hildebrand, X Zou - Academy of Management …, 2018 - journals.aom.org
There is growing evidence of a “knowing-doing gap” in networking: many people feel
conflicted or ambivalent about engaging in instrumental networking, even while recognizing …