Beckground: In the banking industry, service quality is an important factor in maintaining and increasing customer satisfaction. One indicator of the success of service quality is word of …
This study aims to analyze the relationship between intellectual capital and organizational trust and its impact on achieving the requirements of entrepreneurship strategy at the level of …
B Othman, JJ Khatab, ES Esmaeel… - International Journal …, 2020 - researchgate.net
This research purpose is to examine the influence of total quality management on competitive advantage in some banks operating in the Erbil/Iraq, the research starts from a …
S Tirtayasa - International Journal of Science, Technology & …, 2022 - ijstm.inarah.co.id
Effect Of Product Quality And Service On Customer Loyalty With Customer Satisfaction As An Intervening Variable (Study On Cof Page 1 International Journal of Science, Technology …
The objective of this research was to The purpose of this research was to study the customer perception toward marketing mix (product, price, place, promotion, people, process, physical …
RK Khorsheed, DF Abdulla, BA Othman… - TEST Engineering …, 2020 - researchgate.net
This study aims to examine the role of services marketing mix 7p's on achieving competitive advantagesfrom perspectives of a number of teaching staffin the Paitaxt technical institute in …
Hypermarket sector has created a unique segment for retailing in Malaysia. Customers now seek alternatives for their purchases because service quality has effect on company's …
D Putri, F Susanti - Jurnal Penelitian Ekonomi …, 2023 - ejurnal.politeknikpratama.ac.id
Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh nilai pelanggan, kualitas pelayanan dan kedekatan emosional terhadap loyalitas nasabah Tabungan Sikoci …
Many studies have shown that public criticism of the low quality of public services has occurred everywhere, from top-level to lower-level government services. This circumstance …