How does the tourism and hospitality industry use artificial intelligence? A review of empirical studies and future research agenda
In response to the increased interest in artificial intelligence (AI) and service robotics within
tourism and hospitality (T&H) research, the current study examined 123 articles thematically …
tourism and hospitality (T&H) research, the current study examined 123 articles thematically …
A review of recent research in social robotics
TB Sheridan - Current opinion in psychology, 2020 - Elsevier
Highlights•Social robotics research deals primarily with affect and caring interaction with
human users.•Social robotics is a new field of psychological research focused in a single …
human users.•Social robotics is a new field of psychological research focused in a single …
[HTML][HTML] The role of the human-robot interaction in consumers' acceptance of humanoid retail service robots
Abstract The Retail Service Robot (RSR) is a humanoid robot that uses AI service
automation to provide customized shopping assistance. Based upon Computers-Are-Social …
automation to provide customized shopping assistance. Based upon Computers-Are-Social …
Adoption of AI-based chatbots for hospitality and tourism
R Pillai, B Sivathanu - International Journal of Contemporary …, 2020 - emerald.com
Purpose This study aims to investigate the customers' behavioral intention and actual usage
(AUE) of artificial intelligence (AI)-powered chatbots for hospitality and tourism in India by …
(AUE) of artificial intelligence (AI)-powered chatbots for hospitality and tourism in India by …
The most human bot: Female gendering increases humanness perceptions of bots and acceptance of AI
S Borau, T Otterbring, S Laporte… - Psychology & …, 2021 - Wiley Online Library
Companies have repeatedly launched Artificial Intelligence (AI) products such as intelligent
chatbots and robots with female names, voices, and bodies. Previous research posits that …
chatbots and robots with female names, voices, and bodies. Previous research posits that …
Students' adoption of AI-based teacher-bots (T-bots) for learning in higher education
Students' adoption of AI-based teacher-bots (T-bots) for learning in higher education | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …
Relationship development with humanoid social robots: Applying interpersonal theories to human–robot interaction
Humanoid social robots (HSRs) are human-made technologies that can take physical or
digital form, resemble people in form or behavior to some degree, and are designed to …
digital form, resemble people in form or behavior to some degree, and are designed to …
Anthropomorphic response: Understanding interactions between humans and artificial intelligence agents
J Kim, I Im - Computers in Human Behavior, 2023 - Elsevier
This study of anthropomorphic response to artificial intelligence begins with an extensive
review of the literature and an identification of conceptual distinctions between …
review of the literature and an identification of conceptual distinctions between …
Social robots as depictions of social agents
Social robots serve people as tutors, caretakers, receptionists, companions, and other social
agents. People know that the robots are mechanical artifacts, yet they interact with them as if …
agents. People know that the robots are mechanical artifacts, yet they interact with them as if …
Tracking anthropomorphizing behavior in human-robot interaction
K Fischer - ACM Transactions on Human-Robot Interaction (THRI), 2021 - dl.acm.org
Existing methodologies to describe anthropomorphism in human-robot interaction often rely
either on specific one-time responses to robot behavior, such as keeping the robot's secret …
either on specific one-time responses to robot behavior, such as keeping the robot's secret …