Financial Inclusion through Mobile Money in developing countries: the case of Vietnam

LT Nguyen - … transformation, cooperation and global integration in …, 2023 - econstor.eu
The use of mobile technology services in Vietnam has surged, offering convenience and
enhancing various aspects of users' lives. This shift towards wireless connectivity has also …

Exploring the brand experience of Korean brands on customer interactions in Ho Chi Minh City, Vietnam: non-linear structural equation modelling approach

PCT Tien, NT Luan, DQ Tri - Kỷ yếu hội thảo khoa học quốc tế Việt-Hàn …, 2023 - econstor.eu
The success of businesses in the foreign countries depends on their ability to give
customers a positive shopping or using experience especially in Vietnam. While a multi …

[图书][B] Consumer trust in social network sites in Vietnam: PLS-SEM-ANN analysis

TTC Phan, TQ Dang, LT Nguyen - 2023 - econstor.eu
While social network sites (SNSs) has emerged as one of the most promising futuristic
trends in mobile commerce (m-commerce), how customers' trust impact on customer attitude …

A customer value satisfaction, and loyalty perspective of mobile payment app.

TTC Phan, TQ Dang, NT Luan - … on Business Based on Digital Platform …, 2023 - econstor.eu
Although the mobile payment application is very popular and spread all over the world,
however, in the increasingly competitive market economy, its market dominance has been …

Impact of gamification on GenZ consumers' online impulse buying behavior intention: evidence from Shopee application in the Vietnamese market

TT Tu, NTH Binh - … The International Conference on Business Based on …, 2023 - econstor.eu
In the ever-evolving realm of electronic commerce, the volatility of customer buying patterns,
specifically impulsive purchases, has escalated. The objective of this study is to examine the …

Factors Affecting Service Quality and Satisfaction Customers Use of Mobile Commerce in Ho Chi Minh

LT Nguyen - 2024 - mpra.ub.uni-muenchen.de
Mobile commerce has an important potential in changing consumer shopping habits that
have a direct impact on service quality and customer satisfaction when using mobile …

A hybrid SEM/ANN analysis to understand youtube video content's influence on university students' eLearning acceptance behavior

PCT Tien, TT Phuc, NTH Binh - … of the National Conference in Education …, 2023 - econstor.eu
A hybrid analysis of Structural Equation Modeling (SEM), Artificial Neural Network (ANN),
and Importance-Performance Map Analysis (IPMA) was used to examine how YouTube …

What drives customer loyalty in social commerce sector? PLS-SEM approach

SH Dang, LT Nguyen - 2023 - mpra.ub.uni-muenchen.de
This study explores the factors influencing customer loyalty in social commerce, defined as
the integration of e-commerce with Web 2.0 software and social technology. Despite the …

Understanding mobile shopping consumers' continuance intention during covid-19 epidemic

NN Xinh, DQ Tri, NT Luan - … transformation for smart business-smart city …, 2022 - econstor.eu
Coronavirus compelled to customers to use internet and make it habit in their daily routine.
That reason why e-commerce industry is growing rapidly due to Covid-19. Therefore, the …

The impact of online shopping motivation on customer loyalty in Mobile Applications

NH Nguyen, LT Nguyen - 2023 - mpra.ub.uni-muenchen.de
With the rapid advancement of technology, online shopping has become increasingly
popular, revolutionizing the way consumers make purchases. In recent years, mobile …