Purpose–The purpose of this paper is to review the attitudes, perceptions and knowledge of
Islamic financial products and services. Design/methodology/approach–A synoptic survey of …

Purpose There are two primary objectives of the research. Firstly, the study aims to explore
the service quality dimension of Indonesian Islamic banking using a CARTER model …

The purpose of this paper is to examine the main factors that motivate customers to deal with
Islamic banks particularly in a dual banking environment, like in the case of Malaysia. A …

Purpose–Islamic banking is an emerging financial system in the contemporary world.
Currently, it is found mostly in Islamic countries or in countries where OPEC oil revenues …

Customer satisfaction and loyalty in Malaysian Islamic banks:a PAKSERV investigation |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish …

Purpose–The purpose of this paper is to measure the quality of service from customers'
perspective in the Egyptian banking Design/methodology/approach–This study is based on …

Purpose–The purpose of this paper is to report a study into: the motives that dispose
customers in Bahrain to choose a specific bank; the level of familiarity of customers with the …

Purpose–The purpose of this paper is to shed light on the preferences of Malaysian banks'
customers for Islamic banking attributes. Design/methodology/approach–The paper uses …

This study examines the role of religiosity in shaping consumer's choice of banking. Based
on an index calculated to measure religiosity, the findings show that there are significant …

Purpose–The purpose of this paper is to investigate the choice criteria for Islamic home
financing in Malaysian Islamic banks. Most importantly, this study considers establishing a …