Unlocking the potential of user feedback: Leveraging large language model as user simulators to enhance dialogue system
Dialogue systems and large language models (LLMs) have gained considerable attention.
However, the direct utilization of LLMs as task-oriented dialogue (TOD) models has been …
However, the direct utilization of LLMs as task-oriented dialogue (TOD) models has been …
[HTML][HTML] Arabic Opinion Classification of Customer Service Conversations Using Data Augmentation and Artificial Intelligence
RF Al-Mutawa, AY Al-Aama - Big Data and Cognitive Computing, 2024 - mdpi.com
Customer satisfaction is not just a significant factor but a cornerstone for smart cities and
their organizations that offer services to people. It enhances the organization's reputation …
their organizations that offer services to people. It enhances the organization's reputation …
[PDF][PDF] Advancing Dialogue Systems through Corpus Construction Focusing on User Internal States and External Knowledge
T Kodama - 2024 - repository.kulib.kyoto-u.ac.jp
Dialogue systems are computational systems designed to interact with humans using
natural language. Their considerable practical utility has made their development a critical …
natural language. Their considerable practical utility has made their development a critical …
[PDF][PDF] Assessment and Mitigation of Inconsistencies in LLM-based Evaluations
ABSTRACT Large Language Models (LLMs) offer a scalable approach to automatically
evaluating generative models, but these evaluations are extremely sensitive to the nature of …
evaluating generative models, but these evaluations are extremely sensitive to the nature of …