A model of online food delivery service quality, customer satisfaction and customer loyalty: a combination of PLS-SEM and NCA approaches

KY Koay, CW Cheah, YX Chang - British Food Journal, 2022 - emerald.com
A model of online food delivery service quality, customer satisfaction and customer loyalty: a
combination of PLS-SEM and NCA approaches | Emerald Insight Books and journals Case …

Towards a new era of mass data collection: Assessing pandemic surveillance technologies to preserve user privacy

S Ribeiro-Navarrete, JR Saura… - … Forecasting and Social …, 2021 - Elsevier
Controlling the coronavirus pandemic is triggering a cross-border strategy by which national
governments attempt to control the spread of the COVID-19 pandemic. A response based on …

Mobile apps for SME business sustainability during COVID-19 and onwards

S Rakshit, N Islam, S Mondal, T Paul - Journal of Business Research, 2021 - Elsevier
Abstract Small and Medium-Sized Enterprises (SMEs) are struggling to cope with the
business uncertainty caused by the COVID-19 pandemic. This study examines how SMEs in …

Data privacy and cybersecurity challenges in the digital transformation of the banking sector

S Wang, M Asif, MF Shahzad, M Ashfaq - Computers & security, 2024 - Elsevier
In the digital transformation of the banking sector, incorporating advanced technologies such
as cloud computing, big data analytics, artificial intelligence, and blockchain has …

Is it alright to use artificial intelligence in digital health? A systematic literature review on ethical considerations

NRJ Möllmann, M Mirbabaie… - Health informatics …, 2021 - journals.sagepub.com
The application of artificial intelligence (AI) not only yields in advantages for healthcare but
raises several ethical questions. Extant research on ethical considerations of AI in digital …

The transformation of data marketing: how an ethical lens on consumer data collection shapes the future of marketing

S Hemker, C Herrando, E Constantinides - Sustainability, 2021 - mdpi.com
With a mass of customer data at our fingertips and the ability to use it to individualize
promotion strategies, marketing communications, and product offerings, marketing activities …

AI-powered learning application use and gratification: an integrative model

Y Chang, S Lee, SF Wong, S Jeong - Information Technology & …, 2022 - emerald.com
Purpose As the center of the fourth industrial revolution, artificial intelligence (AI) has marked
its presence in various disciplines including the education field in the form of AI-powered …

Privacy concerns in social commerce: The impact of gender

I Mutambik, J Lee, A Almuqrin, JZ Zhang, M Baihan… - Sustainability, 2023 - mdpi.com
Today, social commerce is one of the most rapidly growing subsectors of e-commerce,
creating new opportunities for brands of all types and sizes. However, despite its popularity …

Artificial intelligence in hospitals: providing a status quo of ethical considerations in academia to guide future research

M Mirbabaie, L Hofeditz, NRJ Frick, S Stieglitz - AI & society, 2022 - Springer
The application of artificial intelligence (AI) in hospitals yields many advantages but also
confronts healthcare with ethical questions and challenges. While various disciplines have …

Deciphering the resistance behaviours towards mobile commerce applications: A Mobile Commerce Applications Resistance Theory (MOCART)

JJ Hew, VH Lee, LY Leong - Computers in Human Behavior, 2024 - Elsevier
Over the last decade, mobile commerce (m-commerce) has disrupted the existing business
industries via various m-commerce applications. Although the popularity of m-commerce …